Junior Communications Manager

GoFundMe

At GoFundMe, we believe that the impulse to help a person, fix a neighborhood, or change a nation should never be ignored.

There are a billion good intentions tucked inside each and every one of us. At GoFundMe, we believe that the impulse to help a person, fix a neighborhood, or change a nation should never be ignored. In fact, it should be shared with the entire world.

That’s why we make it easy to inspire the world and turn your compassion into action. By giving people the tools they need to capture and share their story far and wide, we have built a community of more than 200 million donors and helped organizers raise over $15 billion for the causes important to them—and we are just getting started.

As a member of a small team, we are looking for a strong team member with a growth mindset, who is used to working in a fast-paced environment and thrives off always striving to be better, improving the team’s efficiencies and capabilities. The Job…

• Be hungry for results with a finger on the pulse of constantly evolving platform activity
• Find, connect and engage with GoFundMe fundraisers in real-time, and amplify their stories through traditional and non-traditional media
• Work closely with corporate affairs leads to identify and elevate crowdfunding trend data to key Australian media outlets
• Own the social media and content strategy across owned channels
• Own the communications team metrics and reporting, advising on ways to drive efficiencies to reach targets
• Work closely with global colleagues to better understand how the Australian and International teams can better collaborate to work towards mutually beneficial goals
• Be across breaking issues and potential for local campaigns by monitoring live news feeds, social platforms, and digital sources to assemble and distribute the most engaging GoFundMe campaigns
• Build and maintain strong relationships with reporters to generate positive news
• Respond to reporter inquiries on an ongoing basis

You…

• BA/BS or equivalent experience
• 5+ years experience in a role where the above skills were applied
• Are a self-starter and take extreme ownership of your professional responsibilities
• Have a growth mindset; enjoy seeking new and efficient ways to reach goals
• Write and communicate clearly
• Demonstrated creativity in driving communications and maximising media opportunities
• Ideal but not essential: experience in building digital audience and social media strategy

Why you’ll love it here...

• Market competitive pay
• Pension plan with company matching
• Hybrid workplace with fully remote flexibility for many roles
• Monetary support for new hire setup, hybrid work & wellbeing, family planning, and commuting expenses
• A variety of mental and wellness programs to support employees   
• Generous paid parental leave and family planning stipend
• Supportive time off policies including vacation, sick/mental health days, volunteer days, company holidays, and a floating holiday
• Learning & development and recognition programs
• Gives Back Program where employees can nominate a fundraiser every week for a donation from the company
• Inclusion, diversity, equity, and belonging are vital to our priorities and we continue to evolve our strategy to ensure DEI is embedded in all processes and programs at GoFundMe. Our Diversity, Equity, and Inclusion team is always finding new ways for our company to uphold and represent the experiences of all of the people in our organization.
• Employee resource groups
• Your work has a real purpose and will help change lives on a global scale.
• You’ll be a part of a fun, supportive team that works hard and celebrates accomplishments together. 
• We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose
• We are a certified Great Place to Work, are growing fast and have incredible opportunities ahead!

• 🎤

  Communications Strategy

  Plan and execute the communications strategy that align with the goals of the company

• 💬

  External Communications Development

  Create, edit, and distribute content across a range of platforms that engage and inform a target audience

• 🤝

  Internal Stakeholder Management

  Collaborate closely with leaders and internal teams to ensure messages align with business goals

• 👥

  Collaboration

  Works with others by being open, clear in communication and listening to achieve goals

• ✍🏼

  Written communication

  Writes in a clear and structured format to convey information and ideas effectively to a target audience

• 🔍

  Attention to detail

  Accurately identifies and rectifies discrepancies or errors that exists in information and deliverables