AddressWhy Choose Autosports Group (ASG)?
Sydney City Kia/Subaru is part of Autosports Group (ASG) which is a large, listed retail automotive group representing the world's greatest prestige and luxury automotive brands. Currently with over 1800 employees across 55 Dealerships in NSW / QLD / VIC and NZ.
Due to growth, they are looking for a Junior Service Advisor to support customers and the Aftersales team, based in Alexandria.
In this role you will:
- Be the main point of contact for customers throughout their service
- Welcome customers into the service department on the day of their service
- Complete training in reception processes, booking procedures, invoicing and Kia/Subaru Factory Workplace Processes
- Acquire knowledge of Kia/Subaru service options and processes
- Communicate with colleagues to schedule and complete the necessary repairs
- Prepare repair orders and invoices
- Update customer database as required
- Support our advisors and Aftersales team with a view to becoming a Service Advisor
- Communicate with customers providing information and timeframes regarding their vehicles.
The ideal candidate will have:
- Basic experience in customer service and developed communication skills
- Capable IT skills and the ability work with multiple programs
- Confidence dealing with customers
- The ability to work in and support a busy, diligent team
- The ability to prioritise and seek assistance where necessary
- A current, valid driver's license
Why Should YOU Join ASG?
- On the Job Training
- Factory Training where Appropriate
- Modern Dealerships and Showroom Facilities
- Discounted Health Insurance
- Access to an Employee Assistance Program (EAP) offering personal and professional advice.
- Family and Friends Referral Program
- Internal Referral Incentive Scheme
- Free Coffee, Tea Hot Chocolate etc
- Team Activities and BBQ's
- Opportunity to be part of community support at a local and national level.
- Diversity and Inclusion Council
APPLY NOW to be part of a great team.
At ASG our purpose is to drive endless possibilities, for our customers, employees, shareholders, and brand partners. Our Values include Strive for Excellence, Care, The Village and to Lead Change. We warmly welcome people of all genders, backgrounds, and situations to deliver an equal diverse customer base.
