Key Account Manager - Vic/Tas

Wesfarmers Health was formed in March 2022, with the acquisition of Australian Pharmaceutical Industries (API). Our supporting portfolio of brands includes Priceline, Priceline Pharmacy, Soul Pattinson Chemist, Pharmacist Advice, Clear Skincare Clinics, InstantScripts and SILK Laser Clinics.About us:Since our humble beginnings in 1910, we've grown from a small co-operative of three pharmacies to a national organisation and one of Australia's leading health, beauty, and wellness companies.Wesfarmers Health includes 73 company-owned Priceline stores, 396 Priceline pharmacy franchise stores and 89 Clear Skincare clinics and is also a wholesale distributor of pharmaceutical goods. In 2023, the Health division expanded its digital and medical aesthetics offering with the acquisitions of telehealth provider InstantScripts, as well as the SILK Group, who operates a network of around 140 wholly-owned, joint venture and franchised clinics. The division employs more than 3600 team members.About the role:Reporting to the State Manager, as the Key Account Manager your focus will be on key customer management around growth, retention, processes, supply operations & private label. This is done through utilising all technology available, whilst collaboratively working with supply chain to influence the service promise. The major emphasis is on managing large groups and leading BDM's in their field activities whilst liaising with customers to generate additional sales and growth.What you'll do:

• Lead a team of BDMs in field activities to ensure all KPI's are met.
• Oversee call cycle and CRM activity of the team.
• Ensure the territory budgets and new business targets are met.
• Communicate buying opportunities and promotions in conjunction with state-based sales teams inline with national merchandise team direction.
• Work collaboratively with key clients, major groups, and Supply Chain to maximise sales across the network.
• Ongoing analysis of competitor's pricing policies and margins to ensure API is competitively positioned in the marketplace.
• Coordinate pricing activities to ensure pricing strategies are optimised.
• Work proactively with the national merchandise team and warehouse team to meet supplier needs.
• Generate and analyse daily reports to ensure stock levels are adequately maintained at State level; analysis to include group specific accounts where the accounts have special business significance.
• Provide exceptional service to internal and external stakeholders by delivering KPIs and maintaining positive working relationships.
• Manage the preparation and rollout of any ethical /OTC parcel deals for the State.

What you'll bring:

• A minimum of 5 years Sales or Account Management experience, preferably within a pharmaceutical wholesale operation.
• Ability to quickly establish and maintain strong professional relationships.
• Excellent communication and negotiation skills.
• Extensive experience in generating and analysing reports.
• Ability to remain calm during times of pressure and effectively deal with conflicting deadlines.
• Familiarity of financial reports and able to plan a course of action to improve results.
• Well-developed ability to identify new business opportunities.
• Strong commercial focus & business acumen.
• The drive to achieve and exceed targets.
• Excellent time management and multi-tasking skills.

Why us?

• A fantastic work culture based off our four Ways of Working - Be well, Show You Care, Make it Better and Act Now.
• Flexible working that is balanced with our organisational need to create connections and enable collaboration.
• Ongoing professional development and career opportunities across the Wesfarmers Health Division and the broader Wesfarmers Group.
• Access to employee benefits across Wesfarmers including team member discounts at Bunnings, Kmart, Target, Officeworks, OnePass, Priceline and Clear Skincare Clinics.
• 'We Love Your Work' recognition program. Team members can recognise their peers, team or other business units, with winners taking part in our annual awards.
• Novated leasing options
• Access to our Employee Assistance Program (EAP) - available to all team members and their immediate family members, 24/7, 365 days a year.
• Beautiful outdoor terrace for work and recreation.
• Food, coffee and health & wellbeing facilities onsite including a landlord operated gym
• Dedicated end of trip facilities (cycle racks, showers, lockers).

This is an opportunity to join a highly regarded and established company offering excellent career prospects and team member benefits. Wesfarmers Health is also committed to supporting the Workplace Gender Equality Agency requirements. For more information about Wesfarmers Health please visit wesfarmers.com.au/our-businesses/wesfarmers-health.We acknowledge Aboriginal and Torres Strait Islander peoples as the First Australians and Traditional Custodians of the lands where we live, learn and work. We pay our respects to their Elders past, present and emerging.