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Form of workProcare Group is an ever-growing national business of over 25 years. Our values are at the core of our business; Work Together, Be Accountable, Clarity in Communication and Find a Solution. At Procare Injury Management, our vision is to be the most respected national rehab and wellbeing business in Australia with a focus on delivering high value for our customers through every interaction.
We value our people and know that fantastic talent is the only way to shape our future success. We’re all about building a high-performing team, where we embrace collaboration and new ways of thinking.
The Position:
Do you consider yourself a person who loves communicating and engaging with others via phone in the comfort of your own home? This is the role for you! We are seeking candidates with outstanding phone and written communication skills, someone who is detail-oriented, a team-player, curious, and willing to go the extra mile to find the solution to any problem! This is a challenging but extremely rewarding role; you will play a pivotal part in supporting our Allied Health team in compiling the most up to date information to assist our injured clients in leading meaningful lives.
The purpose of this role is to conduct research on current Labour Market trends and transfer this material into high quality written reports. You will liaise with the Allied Health team to understand each injured individuals’ situation and their subsequent employment needs as well as assist our Rehabilitation Counsellors in the production of various assessments.
Day to day you will be:
- Learning about employment options for our clients to pursue.
- Speaking directly to employer representatives from a diverse range of industries to compile up to date information on the available Labour Market.
- Using your excellent computer literacy to write professional reports summarising your research.
- Sharing your knowledge with a team of Allied Health professionals to assist our clients to find new employment.
We offer a thorough induction program for all new starters looking to join a leading provider in a very rewarding industry!
We encourage good work life balance, flexible hours and work from home options. If you are looking for a role that will allow you to work around your own schedule this may be the job for you!
We Offer:
- Award-based wage with yearly performance and pay reviews;
- Access to our external Employee Assistance Program;
- Our commitment to your work-life balance combined with a genuine and friendly working culture;
- The latest tools - Surface Pro & iPhone;
- A strong like-minded team with a supportive culture and drive to succeed.
- Available for a minimum of 16 hours per week (casual, part time and full time positions available);
- Relevant customer service or telephone-based experience;
- Excellent communication skills (both written and verbal with strong telephone manner);
- Demonstrated ability to cold canvass employers to gather key information (highly regarded);
- Strong attention to detail, critical thinking and problem solving;
- Reliable, mature-minded and ability to work independently;
- Team attitude, positive approach and a willingness to learn new skills;
- An ability to drive accountability for your own KPIs and shared team goals.
For more information, check out our website www.procareinjurymanagement.com.au, follow us on LinkedIn or contact our careers team *******@procaregroup.com.au.
Send in your application via the link with your CV and cover letter.
As an Equal Opportunity Employer, Procare Group is committed to Equality, Diversity and Inclusion in our everyday working practice. We strongly encourage applications from those who meet the role criteria of all abilities and cultures including people who identify as Aboriginal and Torres Strait Islander and people living with a disability.
