Landside Coordinator

Victoria International Container Terminal (VICT) operates Australia's first fully automated container terminal, located in the Port of Melbourne. VICT has brought together global expertise to provide the safest, most efficient, sustainable and reliable gateway for Australia's imports and exports. VICT is a subsidiary of International Container Terminal Services, Inc. (ICTSI) which operates 30 container terminals in 20 countries

VICT is proud to offer a workplace that celebrates equal opportunities, diversity and new standards in workplace safety for the industry. VICT is a new stevedore that has invested in innovation and technology. This is reflected in the design of the terminal to add value all throughout the supply chain, from world leading shipping lines to landside users.

We are on the lookout for a passionate and dynamic individual to join our team as a Landside Coordinator. If you thrive in a fast-paced environment, work well in a high performing team and are dedicated to delivering exceptional customer service, then please apply via the link below.

The aim of the role:

This role will ensure smooth running of VICT Landside Operations. You will work collaboratively within a high performing team to assist in the management of our Vehicle Booking System (VBS). Your work will directly contribute to ensure that VICT continues to provide the highest possible standard of service to our customers.

Key Responsibilities:

• Setup and application of daily/weekly time slot allocation to the transport community
• Provide a point of contact for all VBS and Transport Enquiries
• Monitor the hourly performance and adjust slot availability as required
• Orchestrate bulk Stack Runs to minimise impact on landside performance
• Strict application and adherence to HSE requirements as stipulated by Safe
• Operating Policies & Procedures and HSE legislation
• Comply with and execute all requests issued by Landside Manager
• Develop and maintain effective relationships with clients and stakeholders
• Planning/staging of containers prior to delivery
• Provide out of hours support on a rotational basis
• Administer free storage periods and adjust cut offs as agreed with planning tea.
• Sanitation of billable events prior to weekly invoicing

Key competencies we are looking for:

• Effective oral and written communication skills, including report writing
• Ability to provide leadership, obtain cooperation and/or support from other team members and clients to meet objectives
• Excellent customer service skills
• Ability to effectively analyse performance data
• Utilise standard industry computer packages such as the Microsoft suite. Knowledge and experience in the latest terminal, vessel, yard planning, transport and control systems
• Background in Logistics preferred

If this sounds like you and you want to continue your career in transport and logistics, or are looking to start your career with us, please APPLY via the link.

**Shortlisting & interviewing will commence immediately, only those shortlisted will be contacted. If you are thinking of applying, please don't wait!**