Lead Product Designer

At Prospa, we exist to unleash the potential of every small business. We are building the future of small business and simplifying cashflow by building a leading platform that helps customers make payments, fund growth and reduce admin.

The role

As the Lead Product Designer, you’ll be responsible for the end-to-end experience of all our digital channels by discovering unmet user needs and goals, and helping inform our product design strategy.

Your mastery of UI, visual design and branding will enable our customers to benefit from elegant, frictionless and sophisticated experiences – agnostic of digital channel.

What you will be doing

• Coach and mentor Product Designers with design best practices
• Demonstrate, teach and cultivate a user-centred design culture at Prospa
• Deliver a consistent and cohesive customer experience across Prospa in our digital channels and design system
• Create and execute on a Design Systems roadmap and adoption strategy with the help of all designers and engineering pods
• Use user-centered design techniques to inform our product strategy and ensure the desirability of prioritised features
• Conduct user research (quant and qual), translate them into user needs, user journeys, screen flows, wireframes, prototypes, and UI optimised for mobile and web
• Work with users and stakeholders to define goals, requirements, and priorities
• Design for the future, understand UX, UI, branding, current and future trends, and disrupt and innovate where it brings the biggest value

What you’ll need to succeed

• Demonstrated leadership experience. You lead with empathy and patience when coaching and mentoring designers
• Strong business acumen, with the ability to align user needs and business outcomes
• Experience using quantitative and qualitative data to drive product roadmaps and design decisions
• Excellent communication and influencing skills
• You’re a Figma pro – you can create design concepts, task flows, wireframes, and prototypes and final UI to the very best standards
• Experience facilitating workshops, user testing and synthesising results

Don’t let a confidence gap get in the way of submitting your application.

What we offer:

As a busy grow getter, our benefits are here to help you be unstoppable in your mission. Whether it’s a lofty career goal, investing in your family, saving the planet or simply feeling fulfilled:

• Growth: There’s something for everyone including learning days, a learning allowance, leadership programs, performance coaching & digital learning
• Wellbeing: Think fitness initiatives, seasonal programs (including massages, skin checks, family picnics and coffee carts), additional “Me Days” and access to holistic EAP coaching.
• Lifestyle: Find your fit with flexible working options, top notch office facilities and diverse remote/ travel work options. You can also purchase additional leave and take up to 18 weeks paid parental leave
• Impact: Join a business that cares and is recertified as carbon neutral. And you can tap into volunteer days, our partnership with Kiva and join a range of employee resource groups.

Why Prospa?

We’re a Best Workplace in Australia for 2023! We embrace diversity in our people and our thinking. You’ll find an environment where there’s always something new around the corner. It’s collaborative, inclusive and respectful. A place where we celebrate who you are, naturally.

We’re building the future of small business finance. Join us!