The Lead Subject Matter Expert (SME) is a senior leadership role in the Service Transformation Program.
This role will contribute their advanced knowledge of the business and its key stakeholders and users (members, staff, public and professional users) to inform the design, development and implementation of VCAT's new case management system, working closely with the Product Owner, as well as associated work streams including change management, process design, UX design and business analysis.
In addition to excellent jurisdictional experience and knowledge, the Lead SME will have strong, established relationships with a broad range of stakeholders, and a user-centric focus on service delivery.
This role will suit an experienced, senior operational leader looking to contribute their expertise and knowledge to an exciting new role to enhance the experience.
How to apply
Click the ‘Apply Now' button, ensuring you include the following in your application:
- resume
- a short cover letter
Court Services Victoria (CSV) is the employer of staff at all Victorian courts and tribunals, the Judicial College of Victoria, and the Judicial Commission of Victoria. CSV offers a wide range of legal and non-legal career options as well as attractive employee benefits.
CSV is committed to building a diverse workforce, inclusive culture, providing a safe and respectful workplace and has zero tolerance for violence against women. We strongly encourage people of all abilities to apply, particularly people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability related barriers in securing employment.
Job details
Job Reference: VG/VT0256A
Location: Melbourne - CBD
Work Type: Fixed term - full time
Job Function: IT and Telecommunications
Classification: VPSG6
Salary Range: $130,673 - $174,869
Job Duration: until 27 June 2025
Date posted: 13-Dec-2023
Application Close Date: 14-Jan-2024
Attachments: (PDF, 207KB)
Contact:
Melissa Biram
melissa.biram@courts.vic.gov.au