Address
SalaryLexisNexis is a global leader in providing industry-leading legal content to professionals across various markets. Our cutting-edge information solutions uphold the law across borders as the world and technology evolve.Job Purpose:As a Lead in UX Research, you will manage a team to understand user behaviors, needs, and motivations. You will also deliver research as an individual contributor, representing UX research to various audiences. Your high level of research input will be crucial for peers, managers, and executives.Your role involves expanding market presence in regulatory compliance and driving new business acquisition through effective prospecting and closing skills.Reporting to the Director, this is a permanent full-time role to be based in Sydney with the possibility of combined home/office-based arrangements to have flexible work-life balance.Responsibilities:Managing a team to plan and conduct research, analyze findings, and inspire ownership of resultsCrafting broader research aligned to OKRs and UX RoadmapFacilitating ideation with cross-functional teamsCollaborating with senior stakeholders to develop activities for gathering insightsCoaching others in selecting and applying research methodologies and insights frameworksLeading the team in using data to establish key metrics for projects and inform research strategyFocusing the team on priority problems from the customer's point of viewIdentifying risks to users and ensuring a solid understanding of customer use casesCollaborating closely with stakeholders to ensure user findings are fed into the design and engineering processIdentifying convergent opportunities within competitor, regulatory environment, market trends, and user segmentsPartnering with Marketing, Strategy, and Customer Insight to identify convergent opportunitiesEnsuring recruiting activities are compliant and providing adequate training for the teamAssisting in vendor management for the teamOverseeing the curation of research best practices for meaningful impactInstilling a culture of learning within the teamRequirements:Have experience in a wide range of User Research methods like JTBD, Interview, Survey, etc.Be capable of leading constructive reviews with team members for research study design and script writingBe able to recommend appropriate sample sizes suitable for the research methodBe capable of independently practicing basic qualitative and quantitative analysis techniquesBe able to co-lead problem exploration with stakeholdersHave competence in identifying research strategies for solutionsCan create new frameworks that solicit meaningful insights within multiple product contextsBe competent in managing PII compliantly and proficiently using research softwareWork in a way that works for you
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productiveWorking for youWe know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:Discounted Health plan rate and Optical AssistanceLife assurance and income protectionOption to buy additional Annual Leave daysEmployee Assistance ProgramFlexible working arrangementsBenefits for you and your familyAccess to learning and development resourcesYour recruiter will advise you on the full benefits package for your locationAbout the BusinessLexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.To learn more about opportunities with LexisNexis or RELX Global, join us here:We are looking to fill this role as soon as possible – apply now to be considered.Thank you for your interest.LexisNexis, a division of RELX Group, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: , or please contact 1-855-833-5120.Please read our .
