Address
Form of workKomatsu Forklifts Australia promote, sell, hire and service the full range of Komatsu forklifts with niche products to ensure that we have the right solution for our customer's needs.
The Opportunity: We are currently seeking a Leading Hand to manage the operation and administration of the workshop by leading and contributing to a professional team environment by ensuring high levels of safety, quality, efficiency, and customer support.
Key Accountabilities Include:
- Direct workshop personnel in the day to day duties of their positions
- Have direct contact with department customer base to ensure customer satisfaction
- Supervise and authorise all workshop quotations
- Direct personnel in the maintenance of the equipment and ensure compliance with Government bodies
- Supervise the requirements of other internal departments for service department labour
- Review reports involving departmental performance and profitability and advise Service and Parts Manager
- Manage the compilation and processing of new equipment warranty claims
- Ensure that weekly production meetings are held with the relevant personnel
- Supervise all conditions that relate to HSE of employees
- Ensure environmental legislation and requirements are adhered to
- Authorise all major expenditure on hire fleet units returned to the workshop
- Identify and maintain a separate crew of technicians for hire fleet maintenance
Role Located:
The Benefits: We offer a variety of services and benefits to help our employees in their personal lives, including:
- Technology: Discounts on Apple, Dell, Lenovo and Microsoft products
- Health: Discounted corporate rates with Bupa and a comprehensive Employee Assistance Program with total wellbeing solution provider LifeWorks
- Cars, Home & Hardware: Discounts with Mercedes-Benz, Toyota, Kennards Hire, Bridgestone and Orix
- Travel: Discounts with Avis, Qantas, Crown Hotels, IHG and travel agent
The Knowledge, Skills and Abilities we're Looking For:
- Possess mechanical trade qualification or relevant experience
- Proficient computer skills
- Possess product industry and knowledge
- Understand industry servicing standards
- Ability to prepare maintenance quotations and projections
- Understand the organisation and structure of the service department
- Understand the organsisation and structure of the spare parts department
- Understanding of statistical data and its effect on profitability
- Ability to recognise commercial opportunities
- Understanding of departmental budgets
About Us
Join the Komatsu family and you'll become a part of a dynamic, supportive and inclusive work environment, with opportunities for career progression on a global scale, training and personal growth.
