Address
SalaryPrimary Details Time Type: Full time
Worker Type: Employee
Learning Delivery Specialist
- Hybrid role based at our Parramatta office
- 18 weeks equal paid parent leave with super!
- Insurance and retail discounts from day 1
Crave collaborative learning? We're seeking a dynamic learning facilitator to champion teamwork and growth for Managed Fund Claims new starters, emerging leaders and more.
Your new role
The Learning & Capability team for our Workers Compensation business strives for operational excellence by working closely with our business unit as well as our customer, iCare. You will be joining a space with significant growth within a continuously improving industry, that calls for our learning requirements to grow and adapt all the time.
As our Learning Delivery Specialist, you will have the opportunity to coordinate & deliver a range of learning to new starters, emerging leaders, and stakeholder groups within our workers compensation business. More specifically you will:
- Coordinate and deliver learning virtually and in-person.
- Manage online learning e-module participation and delivery.
- Provide business reporting on learning outcomes including attendance, trends analysis and assessment.
- Work with the broader Learning and Capability team to present opportunities for growth and development in the learning eco-system
- Work directly with a range of stakeholders, including our customer to ensure the efficient and sustainable delivery of learning.
With a passion for learning, you are looking for your next career move that will see you involved in the end-to-end delivery of learning within an evolving space. To be successful in this position, you will have:
- Experience in workers compensation, this may be as a case manager, team leader or other role. Preferred applicants will have experience in guiding training and learning,
- Strong active listening and questioning skills to guide and facilitate dialogue, reflection, and deeper discussion of learning topics.
- Excellent communication skills. You are confident and articulate, both verbally and nonverbally to deliver information, and provide feedback.
- Strong group management and interaction skills. You will create a safe and inclusive space for participants to share and learn from each other.
- You will have the ability to understand and respond to participants' emotions and needs fostering trust and a supportive learning environment.
- You will be adaptable to unforeseen situations and able to adjust your approach based on participants' needs.
We can never really predict what’s around the corner, but at QBE we’re asking the right questions to enable a more resilient future – helping those around us build strength and embrace change to their advantage.
We’re an international insurer that’s building momentum towards realising our vision of becoming the most consistent and innovative risk partner.
And our people will be at the centre of our success. We’re proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities.
With more than more than 13,000 people working across 27 countries, we’re big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind.
We believe this is our moment – what if it was yours too?
Your career at QBE — let’s make it happen!
Benefits
We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:
- ‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance
- Our ‘Thriving at our Best’ wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice
- 18 weeks’ gender-equal flexible leave for all new parents, including paid super
- The ability to maximise retirement savings through voluntary super contributions and company matching
- Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums
- Additional leave and support through QBE’s Family Domestic Violence First Responder Network
- Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners
We value our employee’s experience with us and are proud to have been recognised for the following awards:
- 2021 LinkedIn Top Employer & HRD Employer of Choice
- 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards
- Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) – the definitive national benchmark on LGBTQI+ workplace inclusion
- Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates
- Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads)
- Family First accredited employer since 2021
Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.
QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at
Application Close Date: 09/02/2024 11:59 PM
How to Apply:
To submit your application, click "Apply" and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
