Specialist, CALD (Culturally and Linguistically Diverse) Delivery

Have meaningful impact as a CALD (Culturally and Linguistically Diverse) Delivery Specialist
Join the largest insurance group in Australia and New Zealand.
Your role
This is an exciting role supporting our Customer Growth team and more broadly sitting in our Direct Insurance Division. The role will be responsible to execute on the CALD (Cultural and Linguistically Diverse) Strategic Plan through the delivery of key sales initiatives across all regions.
The role will support the development of the CALD plans which are clear, robust and actionable for the key brands and respective states/territories focused on delivering on customer and growth objectives.
This is a permanent role open to candidates in Sydney.
About You

• Strategic mindset & experience in developing strategies and business plans
• Preferred with the experience in marketing and digital, managing a CMS including loading and publishing content and approvals processes
• Proven ability to build deep understanding of customers, digital channels and trends to unlock opportunities, especially CALD customer
• Can confidently articulate our brand's tone of voice through social media service channels, ability to tell data-driven stories in a clear and concise narrative
• Project Management - able to manage a campaign or project from start to finish independently
• Sound commercial and business acumen
• Analytical & Quantitative Skills (including Research Skills)
• Excellent verbal and written communication, with the ability to engage multiple

stakeholders in a collaborative manner across all levels of the business

• Experience in identifying and managing risks with effective risk control methods and techniques; ability to develop related plans and management programs to control losses at corporate and local levels

Applications close Friday, 1 March 2024 at 23:59pm AEDT.
ABOUT US​
IAG is the largest general insurance group in Australia and New Zealand. We're also a tech and research facility, a hub for climate change experts and a centre of resilience design. We chat over coffee with customers, advocate for them in the corridors of Parliament and back them up in the community when life's moments hit hardest. ​
You'll know our brands - NRMA Insurance, CGU, WFI, ROLLiN', AMI, NZI, and State Insurance to name a few. Together they turn our IAG purpose of making your world safer into action by helping, supporting ambitions and making insurance accessible.
We celebrate unique viewpoints shaped by life experiences, cultures and passions. We expand careers, genuinely connect with community, lead with a powerful purpose and celebrate what makes you individual.
We're also guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses and communities. Collaborating on Indigenous-led solutions that enable growth, develop resilience and create meaningful change.
We're passionate about social issues, walk the talk on sustainability and strive to do more than standard on things that matter, including women in senior leadership, Indigenous empowerment and creating inclusive environments. We're committed to being a safe and supportive workplace for all our employees. We do this because we're ready for you.
All this shows up in what we offer:

• Access up to 50% off personal insurance, including home and motor insurance
• Grow your financial future with 13% superannuation as standard
• Flexibility through a program called MyFlex - supporting you to live life to the full
• Carers and parents hub and support
• An AWEI Awarded business

We're ready for you. Apply today.
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