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SalaryAt Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day.
Fast paced. Innovative. Inspiring. With more than 8000 team members and a national footprint of more than 168 retail stores Australia wide - we're focused on delivering a wide range, low price and great service. We're about inspiring new ideas and thinking outside the box. We're about kicking goals, having a laugh and pushing each other. We are about being rewarded and supported. We're about teaching a customer something new and supporting the community. We're about making a difference.
About the role
The Learning System Advisor will contribute to the success of our team by managing the testing, uploading and assignment of learning. Primarily supporting the Learning & Development team, this role will manage all content testing and upload, ensuring the relevant assignment of audience groups and maintenance of the learning curricula as well as managing 1st level learning queries and the shared learning inbox.
This role has national scope and is responsible for:
- Testing and Publishing: Manage the testing and publishing of content for learning programs through the Learning Management System (LMS).
- Query Management: Handle first-level learning queries and assign second and third-level queries to relevant stakeholders.
- LMS Management: Oversee end-to-end management of content upload, reporting, and maintenance on the LMS, including creating, assigning, and editing items and curricula, scheduling classes, and delivering on reporting needs.
- Process Improvement: Develop, maintain, and champion effective team processes, ensuring consistency in practice and service levels across the business, with a primary focus on compliance and regulatory learning.
- Regulatory Compliance: Own the development and delivery of all learning regulatory and compliance training aligned with Officeworks and Wesfarmers commitments.
About you
The successful candidate will have a minimum 2 years of experience in learning administrator or system specialist roles, experience in utilising Learning Systems and handling multiple projects in a fast-paced environment.
Further you will possess;
- Passion for learning, education, and career development.
- Collaborative and inclusive mindset, prioritising customer needs.
- Demonstrated knowledge in Learning System management.
- Ability to meet deadlines, manage varying workloads, and respond to changing priorities.
- Autonomy and commitment to working in a team environment.
- Effective interpersonal, communication, and problem-solving skills.
- Creative thinking and a commitment to continuous improvement.
- Certificate in Instructional Design or UX Design
- Cert IV in Workplace Assessment and Training
- Project Management qualifications
It's all in a day's work when you're part of the Officeworks community - where you're not defined by who you are, but what you can do. We celebrate our teams' uniqueness by offering the below to the Officeworks family:
- An inclusive, diverse, and supportive environment.
- Flexible working arrangements to best support your individual needs.
- A key focus on wellbeing and safety.
- Generous discounts at Officeworks, Geeks 2 U, Bunnings, Kmart, Target and Catch.
- Ongoing training and development opportunities to progress your career.
- Industry leading Growing Families policy.
Officeworks is a 'Circle Back Initiative' employer - we commit to respond to every applicant.
