Edrms System Support Advisor

Join one of the largest employers in our region and provide expert support to our users and stakeholders!

About us:
At Unitywater, we operate in a diverse and inclusive environment where no two days are the same. We provide essential water supply and reliable utilities services to the Moreton Bay, Sunshine Coast and Noosa regions that account for 16% of Queensland’s population. Our customers at the heart of everything we do and we are proud to service our communities with smart and environmentally sustainable practices.
About the role:
This opportunity will see you provide technical expertise and Information Management knowledge to support the daily operations of our Electronic Document and Records Management System (EDRMS). This role is responsible for daily system operations to enable business requirements to be delivered, while supporting with the delivery of continuous improvements and optimisation of Information Management Systems in accordance with legislative and policy requirements.
Key functions of the role include:

• Knowledge of and recent experience with data and information management practices and classification, including an understanding of the relationship between records and archives functions
• Coordination of Right to Information (RTI) activities including understanding and adhering to policies and legislation.
• Provide technical support, maintenance, and continuous improvement of Information Management Systems
• Lead the Information Management team prioritising activities and ensuring deliverable are achieved and reported.
• Build and maintain strong relationships with key stakeholders coupled with Vendor Management
• Support with the enablement of business requirements and processes to be delivered through enhanced or optimised configuration

About you:
To contribute to Unitywater’s values of Reliability, Safety, Honesty& Integrity, Efficiency, One Team, Innovation, you will demonstrate the following skills and qualities for the role:

• Prior experience working with Objective (Desirable) or similar document management system
• Ability to communication with influence across a range of internal stakeholders
• Ability to translate a business need into system design and business requirements.
• Demonstrated ability to build strategic partnerships with Third Party Vendors.
• Proven expertise in technology service availability, performance, and capacity, along with information security.
• Program and project management skills enabling agile delivery of improvements will be highly regarded.

Working at Unitywater:
Why is a career at Unitywater a pretty good choice?
Unitywater is one of the largest employers in the region, offering continuous investment in training, diverse career paths, health and wellness benefits, flexible work arrangements and a rewarding environment. We are committed to providing a diverse and inclusive work environment that supports individuals to reach their full potential.
Proudly Unitywater:
We know that we are smarter, better, together. That’s why we are committed to working in a team that values the unique contributions of all our people. At Unitywater we support candidates with all abilities and diverse backgrounds to apply.
It’s a pretty good place to work when you can support the community, focus on sustainability and develop and learn interesting and innovative things.

How to apply:
Please apply online following the links, and make sure to upload your up to date CV.
If you’re successful we will need you to undergo a few checks…. We know they might not be the fun part, but you will need to right to work in Australia and complete relevant pre-employment checks, including verification of criminal history, drivers licence and driving history, alcohol and other drug screening.

Applications close: Tuesday 26TH March 2024

At Unitywater we are proud to be a Circle Back Initiative Employer – we care about our candidates and commit to respond to every applicant

For further information or to request the position description for this role, please contact the Careers team at careers@unitywater.com