Address
Form of work
SalaryWho we are
Connect64 is a Serviced Offices centre where we support businesses by offering a flexible workspace environment, from physical office suites and virtual leases to managing meeting room booking systems.
The Role
Are you a self starter with a passion for sales and customer service?
We are looking for an motivated and independent professional to take the reins at Connect64 in this front of house and leasing role. In this pivotal role, you will be solely responsible for the successful operation and management of the centre and reporting to the external management team.
Responsibilities include:
- Independently managing the day to day operations of the centre
- Interact with our members (in person/email/phone) in line with core values.
- Conduct all onboarding/offboarding (move in/out) activities required for incoming/outgoing tenants.
- Deliver member services including phone answering, mail handling and events coordination and new enquiry tours.
- Resolve member requests including general enquiries, maintenance cases and technical support.
- Respond to inbound enquiries through email and phone calls.
- Conduct regular venue inspections to ensure workspaces and common areas are kept to a high standard.
- Develop & implement marketing strategies to enhance the centres performance
- Be an expert of all products and services.
- Building relationships and providing excellent customer service.
- Analysing market trends, collaborate with marketing teams, and contribute to overall business growth.
What we are looking for
- A self-motivated individual comfortable working independently
- Ability to take full control of the center's operations
- Proactive problem solver with excellent organizational skills
- Effective communicator with both clients/customers and management
- Proficiency with Microsoft Office Suites and Software
- Experience in a similar role
This role is located onsite in Narre Warren - Monday - Friday 8.30am - 5pm.
No public holidays or weekends
If you think you have what it takes and that this role is for you, apply now
