AddressJRM are actively seeking an experienced and dynamic Licensee to take the helm of this Iconic Eastern Suburbs Hotel.
A thriving business and a favourite in the local community the venue continues to go from strength to strength.
Growing on their already successful events business the Hotel will expand in this sector and growth is projected going into the latter part of the year.
Experience in an events business would be enviable as is experience in fine dining. The venue boasts 2 dining outlets, 1 offering high end pub style cuisine with an emphasis on pub classics and Asian fare, the other is an iconic long standing and multi award winning bistro.
About the role:
Compliance with Liquor Licensing Laws: Ensuring the hotel adheres to all regulations related to the sale and service of alcohol, including maintaining the necessary licenses and training staff on responsible service of alcohol (RSA).
Safety and Security: Overseeing the safety and security of the premises, including managing security personnel, ensuring compliance with fire safety regulations, and implementing measures to prevent incidents.
Financial Management: Managing the financial operations of the hotel, including budgeting, financial reporting, and ensuring profitability. This also involves overseeing pricing strategies and managing expenses.
Staff Management and Training: Recruiting, training, and supervising staff to ensure high standards of customer service and compliance with all relevant laws and regulations. This includes conducting regular training sessions and performance evaluations.
Customer Service and Satisfaction: Ensuring a high level of customer satisfaction by maintaining excellent service standards, addressing customer complaints and feedback, and continuously improving the guest experience.
Regulatory and Environmental Compliance: Ensuring compliance with health and safety regulations, food safety standards, and environmental laws. This includes maintaining cleanliness, proper waste management, and implementing sustainable practices within the hotel.
Marketing and Promotions: Developing and implementing marketing strategies, working with the events team on promotional activities to attract customers and increase sales.
Building Partnerships and Networks: Establishing and maintaining relationships with local businesses, event organisers, and tourism operators to create opportunities for cross-promotions and partnerships.
About you:
You have over 10 years of experience in a similar role within the hospitality industry, demonstrating a deep understanding of operations and management.
You are a polished and seasoned professional with a proven track record of success, known for your expertise in business acumen, including reporting, forecasting, and budgeting.
You excel as a team leader, inspiring and managing your team to achieve high standards of performance.
You possess excellent communication skills, capable of effectively interacting with staff, guests, and stakeholders to foster a collaborative and positive environment.
You have a strong emphasis on providing exceptional customer service, ensuring every guest has a memorable and enjoyable experience.
You have a thorough understanding of relevant legislation, including liquor licensing, health and safety regulations, and environmental compliance, ensuring the hotel operates within legal frameworks.
An attractive and competitive salary package is available for the right person. If you have the experience required and think this is the right role for you APPLY NOW. Only candidates applying with full working rights and currently residing in Australia will be contacted.
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