AddressAt Employal Recruitment, we pride ourselves on fostering a culture of collaboration, growth, and excellence. As a boutique recruitment agency specialising in manufacturing and supply chain, we are dedicated to matching top talent with exceptional opportunities.
Company Overview:
Employal Recruitment is proud to collaborate with a global market leader in the confectionary industry, renowned for their diverse range of delightful treats enjoyed by consumers globally. Combining tradition with innovation, our client maintains commitment to excellence in both product quality and customer satisfaction.
About the Role:
We are seeking a dynamic individual to join our team as a Logistics and Customer Service Manager. In this role, you will be responsible for overseeing the efficient operation of our logistics department at our North Sydney site, ensuring timely delivery of products to customers while maintaining high standards of service. As warehousing and transportation are outsourced, you will also be responsible for managing and maintaining vendor relationships. The ideal candidate will possess strong leadership skills, exceptional problem-solving abilities, and a customer-centric mindset. If you thrive in a fast-paced environment and are passionate about delivering exceptional logistics solutions and customer experiences, we want to hear from you!
Key Responsibilities:
- Manage and maintain relationships with transportation and warehousing vendors, ensuring timely and cost-effective transportation of goods.
- Oversee the logistics operations, including inventory management, shipping, and distribution, to meet customer demand and optimise efficiency.
- Responsible for Customer Service operations, ensuring exceptional service delivery and addressing customer inquiries and concerns promptly and effectively.
- Develop and implement strategies to improve logistics processes and streamline operations.
- Mentor and develop one direct report, fostering their growth and development within the organisation.
- Proven experience in logistics management, preferably within the FMCG industry.
- A hands-on management style with a collaborative approach to teamwork, capable of leading by example and driving results.
- Excellent communication and interpersonal skills, with a customer-centric approach.
- Genuine passion for the industry and a drive to continuously improve logistics and Customer Service processes.
- Flexible hybrid work model promoting a healthy work/life balance.
- Opportunities for professional growth and development, with support for further training and skill enhancement.
- Convenient location near public transportation, with onsite parking available for added convenience.
How to Apply:
If you are an experienced Logistics & Customer Service Manager or are looking to advance your career in logistics, we want to hear from you!
Please click apply or submit your resume and a cover letter outlining your relevant experience to:
Contact Name: Deirdre Keane
Email: *******@employal.com.au
Phone: 0489 922 ***
Additional information
- Global market leading company
- Flexible hybrid work model
- Opportunities for professional growth and development
