Health Fund Relationship Manager

Taking care of people is our reason for being  
At Sydney Adventist Hospital (SAH), fondly known as the San, taking care of people is our reason for being. It’s what drives us to deliver exceptional outcomes for our patients and it’s a shared sense of purpose that extends to everyone who works here too. When you work for the San, you’ll feel valued and supported by our strong commitment to learning, flexibility, great benefits and a positive culture of teamwork and cooperation.  

Some of the exceptional employee benefits we offer are   

• Let us help you with your cost-of-living pressures - as a not-for-profit organisation, our team members have access to numerous salary packaging benefits that provide tax savings, to increase your take home pay. These include: $9,010 (NFP salary packaging), $2,650 (NFP meal, entertainment & venue benefit card), novated car leasing and retail discounts across numerous outlets.
• Up to 14 weeks paid parental leave for permanent employees   
• Convenient onsite long day childcare delivered by Guardian Childcare and Education for children aged six weeks to six years, pending service availability
• Various amenities on site including, numerous cafés, gift shop, florist and a hairdresser
• Discounted gym membership for you and your family, using Fitness Passport   
• We have many other benefits as well, to see a complete list of all our other Employee benefits and discounts, visit our Careers Page

What you’ll be doing in this role 
We are currently searching for an exceptional, full time Heath Fund Relationship Manager here at the Sydney Adventist Hospital in leafy Wahroonga, NSW.  

Reporting to our supportive and dynamic Chief Commercial Officer (CCO), this role is primarily responsible for managing effective relationships with our existing funds, with the aim to achieve the best possible reimbursement for care we provide to our patients.

The key responsibilities of the role include:

• Maintaining effective and professional working relationship with payers, including Health Funds, public hospitals, and other funding organisations
• Develop and execute contract negotiation strategies that contribute to achieving our commercial objectives and our mission
• Develop your influence and engagement skills in a position where you’ll recommend to executives’ strategies for revenue optimisation and service changes, that will underwrite the delivery of outstanding care to patients
• Provide timely and practical recommendations to our Executives and leaders on Health Fund contract compliance matters, changes to services and the introduction of new services
• Lead the continual review and improvement of our revenue cycle processes  
• Lead the Health Fund audit team and ensure that audits are completed in a systematic manner, and process deficiencies identified by audits are subsequently remediated
• Represent us on industry and community committees, such as the National Procedure Banding Committee and promote our interests and reputation

Who we are looking for

• Previous or current experience working in a similar role, with proven experience negotiating contracts in the healthcare industry
• Great stakeholder management skills with the proven ability to maintain and build upon existing business relationships
• Exceptional communication, interpersonal and negotiation skills
• Ability to meet deadlines and communicate status updates effectively with payers and internal stakeholders on contractual obligations/ issues etc
• Ability to interpret financial models, analyse data and present these findings in the appropriate manner considering your audience 
• You’ll be adaptable, willing to learn, and work in a team-orientated, fast-paced environment

About Adventist Healthcare
We are NSW’s largest and most comprehensive private hospital (700+ beds) with a dedicated team of 2,400 staff, over 1,000 medical officers and 300 volunteers. As a not-for-profit, faith-based healthcare organisation advancing healthcare since 1903, we have a proud history of delivering outstanding care and we are at the forefront of our field with best in-class technology and game-changing research.

What to expect
Please know that employment with Adventist Healthcare requires:

• A National Police Check
• A minimum of 2 professional working reference checks
• At least 2 COVID-19 vaccinations with 3 doses preferred
• Other pre-employment screenings as required

How to apply
If you see yourself in this role, we’d love to hear from you. Just click on the ‘Apply’ button, applications will be reviewed and progressed as they are received.

Successful candidates will be required to complete a range of pre-employment checks which could include a police check, references, vaccination evidence.

If you’d like to chat with one of our team members about this role, then please contact: Chantal Roper – Senior Talent Acquisition Specialist at *******@sah.org.au