AddressBowra & O'Dea Pty Ltd is WA’s premier family owned and operated funeral directors. The O’Dea family and their staff have been committed to providing outstanding service to their clients since 1888.
We are seeking a dedicated individual to join our team as a full-time Logistics / Booking Coordinator. This role, comprising 38 hours per week, is pivotal in ensuring the smooth operation of our funeral services by efficiently managing bookings, personnel, vehicles, and equipment.
Responsibilities
- Schedule and confirm funeral bookings.
- Coordinate appropriate staffing, vehicles, and equipment for each service.
- Facilitate the transfer of clients into our care.
- Collaborate with the team to action daily plans and ensure task completion.
- Provide clear communication and instructions to ensure timely task execution.
- Develop department rosters and assign tasks effectively.
- Liaise with external agencies including hospitals, Metropolitan Cemeteries Board, and Coroners office
- Oversee equipment maintenance and promptly address repair needs.
- Coordinate and resolve issues as they arise.
Requirements
- 3 to 5 years of experience in logistics/administrative roles.
- Previous experience in people management preferred.
- Background in general administration.
- Exceptional communication and interpersonal skills, fostering positive relationships with diverse individuals.
- Proven record for delivering excellent customer service.
- Quick problem-solving skills with adaptability in approach.
- Ability to multitask and undertake additional responsibilities as needed.
- Strong planning and organizational abilities with keen attention to detail.
- Demonstrated leadership, accountability, and ownership in managing funeral logistics.
If you're looking to join a team with a supportive work environment, strong values, and inclusive culture, we invite you to apply.
Please submit your resume along with a cover letter addressing how you meet the outlined criteria.
Applications close Friday, 17 May 2024
