Address- Join our Centre of Excellence – the Silverwater Learning Centre in a critical services role!
- $117,608 base salary + 15% Super + competitive shift allowances/overtime availability
- Join the Safety Delivery & Operations Group as Ausgrid embarks on its transformation journey!
Ausgrid is on an exciting transformation journey and now is the time to be a part of something big. We are proud to service Australia’s east coast, as a leading business in energy distribution, delivering a safe and reliable electricity supply to more than 1.8 million homes – that’s over four million Australians relying on us every day.
Our vision is simple; for our communities to have the power for a resilient, affordable net zero future.
We take pride in knowing that the work we collectively achieve today, will transform the world tomorrow. We value a culture of working and living safely, being customer focussed, commercially minded, collaborative, honest, accountable, and respectful. Our values are not just initiatives driven by leaders; they define the way we work.
Meet our team!
In a world where you spend more hours per week with your work colleagues than your family, it is important to us that you enjoy the team you are in! Energise your career as part of the rapidly growing Sydney Control Room function, based at our centre of excellence – the Silverwater Learning Centre.
Playing a pivotal part in ensuring the safety and reliability of our network for our customers, your direct team makes up 1/3 of the Sydney Control Room operations, supporting the function on a 24/7, 12-hour shift roster, rotating on a 13-week cycle.
Your new role
Reporting to the LV Control Room Manager, the Low Voltage Control Room Operator coordinates Restricted Operators in accessing the Low Voltage for planned and unplanned works, providing emergency response and other technical support services to ensure a safe, reliable, sustainable, and affordable network for our customers. You will provide a 24-hour, 7-day allocation of service for customers to ensure maximum employee utilisation and productivity, coordinating all aspects of Low Voltage jobs and switching on the ADMS.
This role will see you coordinate our field employees to ensure adequate resources are available to perform scheduled tasks, providing Low Voltage Network technical support to internal and external parties and responding to emergencies, including large scale or complex emergency situations, implementing prescribed workarounds and maintaining the emergency response service levels.
Given the nature of the 24/7 shift roster and rotating cycle, additional shift allowances on top of a competitive base salary is rewarded, as well as additional overtime availability.
Spark our interest!
Our hiring decisions are not only based on your experience and skills, but we also take into consideration your passion, attitude, and alignment to our core values.
Energise us through your skills and qualifications in:
- Licensed electrical tradesperson (Certificate III Electrotechnology) or Diploma/Advanced Diploma Power systems or Degree in Electrical engineering
- Class C drivers license
- Experience and sound knowledge of Low Voltage Network
- Ability to operate ADMS to a standard appropriate to the Low Voltage Control Room
- Ability to obtain Class 5 Restricted Operating Authority and 2B Low Voltage Fuse replacement and maintain Class 6C Operating Authority
- Sound knowledge of customer metering, installations, appliances, standards and rules
- Experience in the resolution of domestic and commercial customer enquiries and problems
- Demonstrated knowledge of emergency response work processes
- Excellent verbal and written communication skills
- Highly developed interpersonal and negotiation skills
- Sound knowledge of the coordination and allocation of work to a variety of field employees
- Sound knowledge of responding to network faults and incidents, with proven conflict resolution and problem analysis skills
- Extensive knowledge of the organisation’s operations and boundaries of other energy distributors
- Advanced computer skills with experience in a variety of software packages, tools or general applications.
Desirable:
- Advanced Diploma of Electrical Engineering
- Relevant Class of HV Operating Authority, e.g. Class 1 (C or D), 2(Cc, Cs, Gh), 5Bcb
- Class MR / HR drivers licence
- High Risk Work Licences (HRWL) – such as Elevated Work Platform
Grow with Ausgrid
To continue building on our rich heritage, we actively invest in our people’s development through secondments, onsite training, mentoring circles, e-learning, Australian Graduate School of Management programs (UNSW) and study assistance.
It is through our investment in our people that the average tenure across the business is 14 years and our current turnover is sitting at a market competitive rate of just 3.9%.
Ausgrid perks
Revel in more than just a competitive salary! Our employees enjoy a dynamic range of market leading support and safety services, wellbeing programs, corporate discounts, and flexibility arrangements in many forms.
Our people are paramount to the continued success of Ausgrid, therefore celebrating great work is important to us! It’s not just the big wins that count, we have provided our employees the opportunity to applaud peer successes daily through our Amped Recognition Program. But let’s not forget the major milestones! For those ready to exceed expectations, anticipate a nomination for a CEO award at our formal end of year Award gala.
Belonging at Ausgrid
At Ausgrid, we are powered by diversity. Our customers come from all walks of life, and so do we! We are committed to creating a diverse, respectful, and inclusive workforce, and encourage applications from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disability, people from culturally diverse backgrounds, and members of the LGBTQIA+ community.
If you require support with your application/reasonable adjustments for the interview process, please reach out to our dedicated Talent team - ***********@ausgrid.com.au.
Join us in shaping a diverse and inclusive workforce where everyone can thrive.
