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Form of workWho are we?
It’s an exciting time to join our organisation! On 1 March 2023, two of Australia’s most successful member-owned banking organisations merged, to form Heritage and People’s Choice - Australia’s leading mutual banking organisation and a genuine, member-owned alternative to the major banks.
We exist to create a better future for our members and the communities in which they live.
We are 100% member owned, with approximately 720,000 members and 1,900 employees. We have dual head offices in Adelaide and Toowoomba, and 95 branches across South Australia, Victoria, New South Wales, Queensland and the Northern Territory, trading under two brands, Heritage Bank and People's Choice.
When you come to work at Heritage and People’s Choice, you’ll be joining a team of inclusive, friendly, and motivated employees who value making a difference every day for our members, community, and the planet. We are committed to creating an outstanding working environment where you feel supported, can continue to develop and are proud advocates of our members and our business.
About the role
The Mailroom Administration Officer reports to the Team Leader, Mailroom & Fleet and is responsible for all Mailroom services and various administration duties as required to ensure the exceptional day to day delivery of efficient and quality operational activities. This is a permanent part-time position working Monday and Tuesday from our head office in Adelaide CBD, with requirement to cover additional hours (up to full-time) during staff leave.
Your key responsibilities will include:
- Sort and distribute internal/external mail and Australia Post mail
- Process requests in Property Services Portal/Service Now Admin
- Goods Receipt designated department invoices
- Book, track and reconcile Couriers
- Process Records Management requests, barcodes, log-ins and provide guidance as required
- Book overnight Pool Cars and issue car keys, contractor access cards and restricted keys
- Accept and distribute incoming corporate company faxes
- Provide support and back up to Team Leader, Mailroom & Fleet as well as Property Services as required
About you
Step into a role where each day will bring variety and new challenges. Your outstanding time management and adaptability will be the key to you hitting the group running in this dynamic environment. We’re in search of an individual with solid Microsoft Office proficiency and either a background in a mailroom setting or proven professional administration experience. In this pivotal position, you will cultivate relationships with internal and external stakeholder and showcase your exceptional customer service skills and take pride in fostering a collaborative workplace.
Benefits of working for us
We believe the little extras can make a big difference in supporting your success. That’s why we offer great incentives and benefits including:
- Paid parental leave and special leave provisions
- Employee banking benefits and discounted insurances
- Career development opportunities, and ongoing training, coaching and support
- A dedicated Employee Assistance Program for you and your family to access in times of need
- Paid volunteering days and access to a diverse range of community and charitable initiatives
If you are ready to join a supportive team who are passionate about the work they do and the results they achieve, then click 'Apply' now and submit your application, including a cover letter and current resume by Sunday 18th February 2024.
We are committed to diversity and inclusion and support candidate requests for adjustments to accommodate disability, illness or injury, to enable everyone to equitably participate in our selection process.
