Maintenance & Facilities Coordinator

Maintenance & Facilities Coordinator
Mirvac's people are our most valuable asset. We are proud to have built a culture of inclusivity, innovation and collaboration, becoming a place where people genuinely want to work. Two recent accolades to reflect this are:

• #1 in AFR BOSS' Best Places to Work in Property, Construction & Transport 2022
• #1 Company Globally for Gender Equality in Equileap's 2022 & 2023 Review

We also offer a number of competitive and unique benefits for permanent employees including:

• Flexible Work Arrangements
• $1000 of Mirvac Securities Annually
• Leadership and Professional Development Programs
• Generous Parental & Partner Leave Policy
• Unlimited Volunteer Leave and National Community Day
• Mirvac Pride Committee

Mirvac is an Australian property group with a clearly defined purpose to 'reimagine urban life'. For over 50 years, we've dedicated ourselves to shaping Australia's urban landscape. Our evolution has been significant, growing from a small joint venture to a thriving ASX-listed property group that leads the way in sustainability, innovation, safety and placemaking.
Our Opportunity
As a Maintenance & Facilities Coordinator, you will provide support to Maintenance Managers and the Senior Facilities Manager to ensure the smooth and efficient operations and optimal experience across our portfolio of BTR assets.
Your responsibilities will include:

• Provide an exceptional customer experience by building strong relationships with key stakeholders
• Ensure a high level of communication by responding to, and actioning, requests in a timely manner
• Create Work Orders and Purchase Orders for contracts and any adhoc works
• Manage and track turnover capex across the portfolio
• Ensure all asset maintenance, repairs and service requests are actioned and resolved in line with service level agreements
• Review contractor invoices and reconcile with contract Purchase Orders
• Assist the Senior FM in the management of contractors and service providers, and their ongoing performance, in accordance with Mirvac policies and procedures by scheduling contractor meetings, preparation of agendas, minute taking and document filing
• Maintain accurate and consistent documentation and filing practices across the portfolio of BTR assets
• Support the on-site Maintenance Managers and the Senior Facilities Manager with systems training as required
• Establish and maintain relationships with contractors.

Your point of difference
You will have 2+ years of experience in high-volume customer-facing, operational or administrative roles is highly desirable as well as demonstrated experience dealing with customer complaints and solving problems with positive results.
You will possess a high level of IT proficiency and a customer-centric focus with the ability to develop and maintain exceptional stakeholder relationships, and liaise with people at all levels.
Exceptional organisational skills with the ability to prioritise work effectively, ensuring deadlines are achieved on time and exceptional communication (written & verbal) and interpersonal skills.
Finally you will be proactive and self-motivated mindset, with the ability to solve issues as they arise and to improve system and process efficiencies and effectiveness.
All of these attributes are preferred, if you think you may be the right fit for the role please still apply.