Management Information Systems Manager

• Flexible work arrangements
• Strategic management of system improvement and support
• Permanent position, Parramatta location

At Sydney Water, we’re passionate about making a difference to the lives of our customers and communities.

About us

We have a proud heritage and a progressive future, providing world class drinking water and beautiful waterways from the mountains to the sea. We see the world is changing so we are changing too. Our people and their jobs are as diverse as the communities we serve.

About the role

The Management Information Systems Manager is responsible for the ongoing improvement across finance, procurement, supply chain and program management. Key to this role is your ability to provide strategic thinking and leadership to the team responsible for systems improvement, learning and support of SAP and related systems. You will need to have excellent stakeholder management skills as you will be working with various teams across the whole of Sydney Water. 

Whilst technical skills are an important requirement for this role, to succeed in the position, you will need to showcase your strategic thinking, excellent communication, and negotiation skills. This is an exciting and broad role, where no two days will be the same.

You will be responsible for:

• Translation of complex technical requirements into clear business language.
• Managing a team through role clarity, open and constructive communication as well as effective leaderships practices.
• Providing strategic guidance to the business analysts in identifying high priority business processes for analysis and improvement.
• Leading analysists to manage end to end change and maintenance request process and prioritisation.
• Lead a community of practice for SAP superusers to ensure functional support and strategic advice as to SAP releases, upgrades, and future roadmap.

About you

This role will suit someone whohas 7+ years-experience in systems improvement and support. You can demonstrate:

• Relevant business degree and/or demonstrated business and IT experience deemed equivalent.
• High level stakeholder management and the ability to work with senior executives.
• Demonstrated success leading continuous improvement of SAP systems and process in a complex organisation from go live to system stabilisation and BAU.
• Demonstrated high level strategic and critical thinking skills.
• Experience leading a team, including managing conflicting priorities and dealing with emerging issues.
• Proven ability to manage transformational change with the transition from current systems and processes to SAP.
• Demonstrated people management skills and the ability to lead people through change.
• Strong analytical, planning and business management skills.
• Excellent communication skills, both written and verbal, as well as superior negotiation and relation management skills.
• Proficiency in SAP S/4 HANA and related systems.
• Excellent interpersonal communication and high-level conflict resolution skills, with the ability to resolve sensitive and complex issues.

Closing date: Friday 19th April 2024

Please see the position description for the full accountabilities.

You must be an Australian Citizen or Permanent Resident at the time of submitting your application to be considered for this role. For more information, you can contact ***************@sydneywater.com.au

Sydney Water welcomes you to apply if you feel you meet the selection criteria. The successful completion of a Criminal History Check and Medical Assessment form part of the application process.

Please advise if you require any adjustments to actively participate in the application and recruitment process.

We want your perspective and ideas to help us find better ways to delight our customers, so we encourage you to apply no matter your age, sex or culture. You can be part of a committed, highly skilled team who’ll appreciate what you bring to the table. You’ll set and achieve real goals and make decisions that matter, as together we help shape the lifestyle of greater Sydney.

As part of the application process, Sydney Water will be collecting your personal information to assess your suitability for the role. We will also use your personal information to establish a LiveHire talent profile in our Talent Community. We look at our Talent Community first when new opportunities come up when you apply for a role. Your personal information will be collected in accordance with LiveHire’s Terms, Privacy Policy and Sydney Water’s Privacy Collection Statement – Job Application