Manager - Competition Systems and Technology

About Football Queensland

Football Queensland (FQ) is recognised by both the State and Federal Governments and Football Australia (FA) as the governing body for association football (Soccer) in Queensland).

We are a member of the national governing body FA and, through this connection are affiliated with Federations of International Football Associations (FIFA).

Our vision is for football in Queensland to be united.  For football to be the game of choice, for all, for life.

Football Queensland as the governing body for Football in Queensland, exists to develop and grow the game at all levels by leading and supporting our clubs, volunteers, coaches, referees, and stakeholders to provide exciting and enjoyable experiences for all Queenslanders - anytime, anywhere.  Football Queensland also deliver player development pathways and manage the premier football competitions across the state.

As the peak body for football in Queensland, we focus on:

• Uniting football in Queensland
• Making playing and administering football easier, creating efficiencies
• Providing quality and consistent products and services that deliver value for money.
• Improving and streamlining governance and management of the game
• Engaging with all members, stakeholders, partners and government

About the Opportunity

The role is primarily a technology-based function, that will support the CEO and other members of FQ’s Executive Leadership team and ensure the effective and ongoing efficient delivery of FQ’s integrated competition management platform and Technology systems.

This will include managing the primary relationship with our competition management vendor and being the conduit between FQ, FQ Business Units and the vendors development and support teams. 

A core part of the role is the ability to conduct ongoing reviews of FQ business processes and offering technology-based solutions that improve the experience for our clubs, volunteers, players, coaches and referees. This may involve working with our vendor on a future development roadmap. 

About the Role

The Manager - Competition Systems and Technology will be responsible for the following key tasks:

• Lead and engage with all FQ Business Units to undertake ongoing business process reviews of the organisation and ensure all critical functionality is continually available through FQ technology platforms or ticketed for development.
• Work with the CEO and FQ Executive, to analyse operational data (collected by FQ) relating to Queensland clubs business processes and assist with the development of strategies relating to strategic club development and capacity building.
• Administration of Football Queensland's integrated competition management platforms
• Manage the primary relationship with the vendor which includes their development teams and staff who are onsite at FQ
• Be the conduit between all FQ Business Unites and the Vendor
• In conjunction with the relevant FQ Business Units, test all ongoing and newly developed functionalities and enhancements.

About the Person

We are open to a diverse range of experience and backgrounds. The following suite of skills however may help set you apart: 

• Strong Business Analyst skills and background
• Excellent IT and computer skills that can adapt and learn new sports management platforms
• Excellent skills in the Microsoft stack and general computer systems
• Excellent project management skills
• Dedicated and mature approach to providing exceptional customer service
• Ability to work under direction to start processes, set priorities and manage key tasks and time but as important is the ability to take initiative and make decisions using critical thinking and awareness
• Attention to detail and accuracy
• Desire to work towards continuous improvement through identifying and recommending strategies which may benefit all Stakeholders
• Able to initiate new relationships, build rapport quickly and have the knowledge of dealing with professional administrators and importantly, volunteers
• Be aware of the terminologies and relevant policies of football administration
• Excellent presentation and communication skills including phone, face to face, email, video call and direct messaging services
• Be motivated to deliver quality to Stakeholders through collaborative and innovative approaches
• Enthusiasm and a high level of self-motivation, both independently and as a part of a team
• Familiarity of QLD geography with preference for understanding Football landscape including clubs, pathways, programs (both talent and participation)
• Self-awareness and ability to comprehend what is required and how to achieve outcomes
• Previous experience in administration and office etiquette
• Must have a blue card (Working with Children) or be willing to obtain or apply for one if required
• Driver's Licence

The following skills and qualifications are desired:

• Tertiary Qualifications in IT, Business, Business Administration or Sports Management
• Experience in working with volunteers and a wide variety of stakeholders.
• Experience or knowledge of the Football industry and landscape is preferred.
• Experience in Sports Management or Administration

How to apply: 

To register your interest for this role please click on “Quick Apply” with a copy of your resume and a cover letter (maximum two pages) addressing your motivation for the role and the key criteria outlined above. 

Applications close at 11.59pm on Tuesday, 23 January.

*Only shortlisted candidates will be contacted.