Senior Systems Administrator

As a Senior Systems Administrator at TechnologyOne, you'll be working within an exceptional team that prides itself in delivering amazing solutions and support experiences to TechnologyOne staff members. You'll drive projects that deliver continuous improvement to a portfolio of systems, as well as ensuring successful delivery of front-line support, to internal stakeholders.

As a true partner and advisor to your stakeholders, you will enjoy a variety of project and operational activities to service and enable the business, building relationships, gaining an in-depth understanding of how our business works and the impact of your role, so you can go above and beyond in the delivery tasks. The team pride Itself on high level face to face stakeholder interaction, to deliver a world class IT & Facilities solutions and services.

• Act as IT & Facilities subject matter experts for business initiatives and events and provide required support to achieve the outcomes
• Implement new IT and Facilities systems and solutions, and improvements. This includes technical implementation projects related to security, information management, Mobile Device Management (MDM), Cloud Access Security management systems, as well as framework Implementation projects such as disaster recovery, ISMS
• Act as one team with Help Desk and provide coaching and operational hand over to enable successful operational management of the systems and solutions within service levels and security, privacy, and other compliance requirements
• Act as resolver group and perform complex Help Desk and system administration activities
• Continuously improve work instructions and procedures, using Jira Service Desk for ticketing and knowledge-base
• Manage vendor performance and contract cycles, ensuring value of money for TechnologyOne
• Partnering with the business, getting to know your stakeholders, and delivering consistent messages across the team as trusted advisors??
• Having a continual focus on improvement and above all, the customer experience for our stakeholders

• At least 5 years in Corporate IT System Administration or Operations
• Exceptional attention to detail?and skills in stakeholder management
• An aptitude to learn and adapt to change?
• A focus on customer service, with an ability to empathise and understand the impact of your customers' concerns?
• Previous experience in security projects, scripting and automation
• Working knowledge in ITIL, ISO27001 frameworks
• Experience In technologies such as Microsoft Intune, Defender, Okta, Palo Alto would be a benefit

TechnologyOne (ASX: TNE) is Australia's largest enterprise software company and one of Australia's top 100 ASX-listed companies, with locations across six countries. We provide a global SaaS ERP solution that transforms business and makes life simple for our customers. Our deeply integrated enterprise SaaS solution is available on any device, anywhere and anytime and is incredibly easy to use. Over 1,200 leading corporations, government agencies, local councils and universities are powered by our software.

For more than 36 years, we have been providing our customers enterprise software that evolves and adapts to new and emerging technologies, allowing them to focus on their business and not technology.

TechnologyOne is proud to be an Equal Opportunity Employer who values diversity and an inclusive workplace. We aim to recruit a diverse range of people with a diverse range of talents to help us to deliver on our mission to better our community. If you meet a number of the requirements (and not all), we encourage you to submit your application.