AddressJoin us to make a difference for all students in NSW!
Position details
- Clerk Grade 11/12
- Full Time, Temporary varying lengths up to 4 years with potential for conversion to ongoing (3 Opportunities)
- Close to transport & hybrid work arrangements available
About the role
The Manager, Product Owner is responsible for end-to-end management of a group of products, including taking products from strategy to initial idea, implementation, support and continuous improvement to deliver the directorate’s objectives successfully. The role will establish an effective product team and culture to support developing and managing the directorate’s products and services, delivering meaningful customer value.
On a day-to-day basis you will be responsible for:
- Lead multi-disciplinary Agile team to manage the product lifecycle, including defining and executing product vision and strategy, validating product features and design, identifying and resolving issues and collecting and prioritising inputs to inform product decisions and direction determining the right approach for the team to take and evaluating this through the life of a project.
- Lead and define an outcome-oriented product roadmap, informed by customer insights and feedback, to define and write user stories, acceptance criteria and success metrics, to ensure customer-centric product design, development and delivery with sustainable targets
- Lead research, including consultation with stakeholders and related activities, to define current and future product enhancement to meet customer needs and maximise return on investment.
- Consult with service and technology providers to integrate products and services to maximise value for money in digital service delivery, applying best practice methodologies and industry-recognised systems, processes and standards to meet defined business needs.
- Lead and coach product team to deliver product roadmap, practice management and continuous improvement in product and system enhancements, efficiency improvements, and regulatory and compliance initiatives through the delivery phases, to go live and into retirement.
Our ideal candidate will have a track record of effective resource management, and ability to balance the immediate business needs with future needs, strong experience in managing agile flexible teams and up to date contemporary practical knowledge of global software innovations and trends.
Download the role description.
About us
At the NSW Education Standards Authority (NESA) we work with the NSW community to drive improvements in student achievement.
We achieve this by supporting all school sectors with high-quality syllabuses, assessment (including managing the HSC and NAPLAN), teaching standards (e.g., accrediting teachers) and school environments (including setting and monitoring school standards).
To find out more about the important work we do for NSW visit our website.
Ready to join us?
Select apply and attach an up-to-date résumé and a cover letter (maximum 2 pages). Also address the 2 targeted questions below in your online application:
- Targeted Question 1
Provide an example of where you have recently led a product development team to deliver a project/initiative such as a significant functional change. What was your approach, and what was the outcome of the project/initiative? - Targeted Question 2
Describe a time when you dealt with a difficult internal stakeholder or a customer while delivering a digital product or service. What was the issue, and how did you overcome it?
Advice on applying for NSW Public Sector roles
If you need reasonable adjustments for the recruitment process and workplace, please reach out to the contact person above.
Close date: 30 June 2024 at 11.59pm AEST
Thank you for your interest, we look forward to receiving your application.
Important information
We particularly welcome applications from Aboriginal and Torres Strait Islander people, people with a disability, people of all ages, genders, cultural and linguistic backgrounds, the LGBTQIA+ community, veterans and refugees.
Visa sponsorship is not available for this position. For ongoing roles, you must be an Australian or New Zealand citizen or an Australian Permanent Resident. Australian Temporary Residents may be considered for a fixed term contract for the length of their visa, depending on the requirements of the hiring area and the position.
A Talent Pool (valid for 18 months) may be created for future ongoing and temporary roles.
