AddressLaunch Your Banking Career: Leverage Your Customer Service Expertise
We're looking for passionate Customer Service professionals in the Greater Brisbane area looking to kickstart or expand your career in banking. As the Customer Service Officer, you will be the ‘face’ of the Bank within the Branch, providing exceptional customers service to your customer network. You will enjoy developing and maintaining strong relationships with our internal and external customers, by providing advice and information on BOQ’s products and services. Further, you will relish the opportunity to achieve branch sales targets, and working as part of a high performing and collaborative team.
About youAre you a seasoned Customer Service Officer with a passion for helping others? Do you thrive in building relationships and exceeding expectations? If so, this is your chance to transition your skills into a rewarding career path in banking.
We're seeking a highly motivated individual to join our dynamic team. Here's how your existing strengths will shine:
- Customer Service Champion: Your proven track record of exceeding customer expectations in a service-oriented role will be invaluable. Banking experience is a plus, but your dedication to client satisfaction is what truly matters.
- Sales Potential: Your strong communication skills and ability to build rapport will translate perfectly to uncovering customer needs and presenting relevant financial solutions. We're eager to help you develop your selling prowess.
- Team Player: You understand the power of collaboration. Our team thrives on open communication and working together to achieve common goals.
This is more than just a job; it's an opportunity to launch your banking career. You'll gain valuable industry knowledge, connect with new people, and contribute to a motivated and supportive team environment.
Ready to take the next step? We are!
About UsWith its origins dating back to 1874 BOQ is a regional bank with national presence. We are a true alternative to the major banks.
BOQ is one of Australia’s leading regional banks and provides a genuine alternative for Australian financial services customers and employees.
Our purpose is to create prosperity for our customers, shareholders and people through empathy, integrity and by making a difference. Our ambition is to be known as the bold challenger bank; with multi-brands that are digitally enabled with a personal touch.
Our Perks- BUPA Corporate Plan
- Discounted financial products
- Employee Assistance Program (EAP)
To apply for this role please follow the links or apply via our Careers Page.
The Bank of Queensland is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.
We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities. When you apply, you are welcome to tell us the pronouns you use and please let us know any reasonable adjustments you may need during the interview process.
If you are successful for a role with the Bank of Queensland, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to: identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.
Please no agency applications.
