Manager Standards and Monitoring Unit

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Manager Standards and Monitoring Unit
Division: Professional Standards, Regulation & Legal
Position No: 007995
Salary: Specified Calling Level 4, $134,613 - $143,896 pa + Super - PSCSAA 2022
Work Type: Permanent - Full Time
Location: Fremantle
Closing Date: 2024-04-02 4:00 PM (YYYY-MM-DD)
The Department of Communities brings together the services and functions of disability services, child protection and family support, housing, community initiatives and regional services reform.
Communities is a nationally recognised Accredited Carer Friendly Employer through the . The program defines best practice standards by creating a carer friendly workplace, enabling staff to balance work and care, while continuing to contribute to the wellbeing of individuals, families and the community.
The Opportunity
As a Manager Standards and Monitoring Unit, you will:

• lead and manage the monitoring of standards of client service delivery,
• provide advice to senior staff on matters arising from the monitoring of service standards,
• manage the Unit’s resources in accordance with the Department’s strategy, values and policies,
• develop programs to inform and champion an understanding of standards to improve the development and Monitoring of client service delivery Standards and reporting processes across the Department, and
• liaise with staff and external stakeholders to gather and / or communicate information regarding the monitoring of standards.

The attached Job Description Form (JDF) provides more information about the position. For further information we encourage you to contact Andrew Salter, Executive Director Professional Standards, on 0457 780 100 or during business hours.
There is currently one (1) permanent position available for immediate filling.
The successful applicant or applicants assessed as suitable through this process may receive further offers of permanent employment in this or similar roles.
Qualification Requirements
You must have a Bachelors degree in Social Work, Psychology, or relevant human services area to be eligible for this position. All overseas qualifications must be assessed for Australian equivalency. Refer to our for information about the qualification requirements for this role, and how we will be assessing your qualifications.
Benefits of Working With Us
Communities offers you career progression, variety, access to comprehensive learning and development, and great employment conditions. Some of these benefits may include:

• 4 weeks annual leave,
• 3 days additional public sector holidays,
• 15 days personal leave per annum,
• 11% superannuation, full employer contribution,
• Discount on private health insurance,
• Access to flexible working arrangements including working from home or alternate work locations for enhanced work life balance,
• 3 months long service leave for every seven years consecutive service,
• Eligibility to join the

program (access to 84 gyms across WA from $13.95 per week), * Free access to a confidential employee assistance program for you and your family, which includes psychology and counselling services,

• Study assistance,
• 14 weeks paid parental leave after 12 months continuous service,
• Comprehensive learning and development opportunities that focus on your career aspirations and,
• 5 days cultural and ceremonial leave for Aboriginal and Torres Strait Islander employees.

Join the Department of Communities
Apply online by clicking the ‘Apply for Job’ button (above and below) and provide the following documents in Word or PDF format only: * A current resume/CV.

• A two (2) page written application addressing all the Work Related Requirements (Selection Criteria) as stated on the JDF.
• A copy of your degree certificate and academic transcript (plus unit descriptors and/or overseas qualification assessment if applicable).
• A copy of all qualification/s (regardless of the relevance to the role) as specified in your application or resume/CV (if applicable).
• An application form (for hard copy applications only).

For technical difficulties while applying online, general recruitment enquiries, or to request any document in an alternative format, please contact Jamsie Ong, HR Advisor, on 0432 832 219 or .
We can also be contacted via the National Relay Service on the following numbers:
TTY/voice calls - 133 677
Speak & Listen - 1300 555 727
SMS relay - 0423 677 767
Integrity and Honesty
The public sector is built on a strong foundation of integrity where employees act ethically, and public sector bodies promote and maintain integrity.
In line with Communities policies, applicants may be asked for consent to undergo criminal record screening and integrity checks during the application process. For more information on these requirements, click .
Equity and Diversity
The Department of Communities embraces diversity and firmly believes that the best services come from a workplace, where varied viewpoints are welcomed and encouraged every day. We are committed to creating an equitable and diverse workforce, where we encourage applications from people with disability, Aboriginal and Torres Strait Islander people, people from culturally diverse backgrounds, women and youth.
If you have any access needs that may require adjustments to allow you to fully participate in the application and interview process, or alternative methods of communication, please contact Jamsie Ong, HR Advisor, . If you are an Aboriginal person who would like assistance with your application, please contact on 13 64 64.
Lodgement is system generated. Any emailed applications or late submissions on or after 4:00pm will not be accepted.