Address Position closing date: 10/03/2024
Ranked number one university in Australia for First Generation Student Enrolments (Good Universities Guide 2022) and with top rankings in Victoria around student support, social equity, skills and employment, we are driven to make difference to every student and the community providing lifelong learning, skills, and research locally, regionally, and globally.
With University and TAFE campuses in Ballarat, Berwick, Gippsland, and the Wimmera we are positioned to provide pathways from vocational education and skills training through to higher education.
Retention, Innovation and Student Experience – Mt Helen or Berwick Campus
Full-time, continuing appointment
HEW 8 – 106,116 p.a. plus up to 17% superannuation
About the role
You will be responsible for developing, maintaining, and implementing engaging and effective multichannel Student Communications and content, including email, web, AskFed, digital displays and social media. The position provides proactive advice to the senior management team on methods to optimise communications across the student journey.
You will:
lead and manage reporting and research on key communications projects and issues;
provide support and expert advice on the review and creation of communication content, timing and effective delivery mechanisms;
build digital communications capability, identify and capitalise on opportunities to improve communications across the student journey;
lead a small team to deliver strategic outcomes, monitoring the achievement of key performance measures, identifying training and development needs and providing coaching and support.
About you
Reporting to the Director, Retention, Innovation and Student Experience you will possess demonstrated knowledge and application of digital communications and technical solutions. You will have highly developed written and verbal communication skills, including the ability to influence and negotiate.
You will possess:
a proven capacity to develop and implement strategy to achieve defined outcomes;
demonstrated experience in project management with highly developed organisational skills;
the ability to define tasks, meet agreed outcomes, as well as subsequent evaluation and reporting, with the ability to conduct benchmarking and research, prepare reports and make recommendations; and
demonstrated problem-solving skills and digital literacy including a track record of delivering continuous improvements/innovative solutions; and
How to apply
Please apply by Sunday, 10 March 2023
Applicants are required to submit a resume and a suitability statement not to exceed two-pages.
Federation University is committed to The Circle Back Initiative program, whereby we will respond to every applicant.
If you are experiencing technical difficulties with your application, please email the Recruitment team or phone 03 5327 9756. Our position descriptions also list a contact person for job specific inquiries.
