AddressMARINA CONCIERGE
One of the world’s most iconic boating locations; a vibrant lifestyle and a world class marina could be your next workplace!
Our 301 berth Hamilton Island Marina located in the heart of the Great Barrier Reef now has an opportunity for a customer-driven Marina Concierge to join our team.
The Hamilton Island Marina is located in the heart of the Great Barrier Reef, where a boating paradise awaits. With a jet airport serviced by Virgin Australia, Qantas and Jetstar, and with direct flights from Sydney, Melbourne, Cairns and Brisbane, upon arrival our guests are just minutes away from being on their vessel. This makes it the perfect location to keep their vessel to cruise and explore hidden bays, iconic beaches and discover their own piece of the Great Barrier Reef.
And that's where you come in!
Your day will see you doing everything that is needed to ensure the Marina guests stay runs smoothly and they enjoy their time with us.
Your Benefits
- Save money with subsidised furnished staff accommodation
- Staff perks - discounts on restaurants and activities including $15 pw gym membership
- Fantastic work culture and supportive community
- Walk to work - forget city traffic
- Enjoy living and working on the doorstep of the Great Barrier Reef!
Your Role
- Full time permanent position
- Coordinate arrivals, departures, airport and resort transfers for the Marina guests
- Meet and greet all vessel owners and crew into the Marina and Dent Island moorings
- Ensure a high level of customer service and guest satisfaction
- Fulfil day-to-day request from skippers including cleaning and detailing of vessels; delivery and pickup of laundry and linen and administration duties
- Take payments
- Dealing with all general enquiries and complaints in a pleasant and efficient manner
- Assist with Marina Office and boatyard duties as required
About You
You will love boats, boaties and everything to do with the water. You're sharp and super organised. You are an excellent communicator, both written and verbal and have an unwaivering commitment to providing friendly, efficient service.
You will also have:
- A current QLD drivers licence (Essential)
- Ability to obtain an RDA (Essential)
- Coxswain 3 qualification (Essential)
- Current First Aid (Essential)
- Advanced Resuscitation (Essential)
- Strong Administration skills
- High standard of personal presentation
- Ability to communicate with a range of guests and key stakeholders
About Us
Part of the Whitsundays and in the heart of the Great Barrier Reef, Hamilton Island is one of Australia’s most spectacular and sought-after holiday destinations. Surrounded by pristine white beaches, and a kaleidoscope of coral and marine life, the island boasts 4 resort options, over 20 different culinary options, a championship golf course, a luxury Yacht Club and of course the award winning qualia resort.
Hamilton Island is much more than a great place to work – it’s an amazing career opportunity.
