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SalaryThorough training program to kickstart your banking careerAccess to extensive employee benefits & discountsBe part of a collaborative and high-performing culturePlease note that rosters are predetermined. Before applying please ensure you are available to cover the following roster.30 hours per week: 9:30am - 4:15pm Mon – FriDo work that mattersAs the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. We have been serving our local communities for over 100 years with market leading products, services & technology.What we do has a real impact at all stages of people’s lives – whether it’s opening your first account, saving for a wedding, buying your first home, or planning for your retirement. Working with us in RBS means you’ll positively impact our customers’ lives and ensure that when they need us, we’re there for them.See yourself in our teamAs Concierge for the Hervey Bay branch at CommBank, you’ll be the face of Commbank & the first person customers speak with to assist them. To do this you’ll:Greet each customer & clearly understand their enquiry, guiding the customer to the appropriate channelBuild personal connection with customers through meaningful conversations to enhance their experienceProvide options for the customer through education & demonstration of our in-branch technology and digital banking optionsBe aware of movements within the branch, ensuring it’s running effectively & efficiently and that customers are satisfied with their experienceWe’re interested in people who have:A proven track record of delivering exceptional Customer Service ideally in Financial Services, Retail or HospitalityExcellent communication skills & display all the right behaviours to maintain an approachable & professional demeanourThe ability to manage customer expectations with a professional presenceA genuine interest in building a career with CommBank and improving the financial wellbeing and lives of our customersWith us, you’ll help customers make informed financial decisions to achieve their goals.If this role matches your experience and career goals, apply today!‘Aboriginal &/or Torres Strait Islander people encouraged to apply'If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through to submit a valid application. We’re keen to support you with the next step in your career.We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.Advertising End Date: 24/06/2024
