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Form of workESSSuper is one of Australia's biggest super funds with more than 128,000 members holding over $34 billion in defined benefit and accumulation assets (as at 30 June 2022).
We're proud to be the dedicated, not-for-profit super fund serving Victorian emergency services and state employees. Over 57,000 people receive a retirement pension or income stream from us, making ESSSuper the second biggest payroll in Victoria.
Our mission is to assist members in achieving their superannuation and retirement goals, while meeting stakeholder responsibilities.
About the position
We have undergone an ambitious technology transformation and are now well poised to deliver the best customer experience possible. Leveraging technology and member insights, together with a sense of purpose from the brand and sharp focus from the team, you will support the brand to deliver exceptional communications to its members.
You will need to be able to develop and/or interrogate a detailed campaign brief and work with the marketing team to write copy. You’ll then take the lead in implementing campaigns in conjunction with technical specialists and designers.
Familiarity with Marketo or Salesforce Marketing Cloud (SFMC) would be an advantage, though technical skills in these platforms are not what this role is about. You will be supported by the marketing manager and a digital specialist in-house, who will undertake Marketo builds and data management.
This is a hands-on role for an experienced marketer who loves to write and project manage campaigns, and work with stakeholders, technical specialists and designers.
Please note this role is being offered on a 12-month fixed term basis.
What we’re looking for
This role will suit an organised person with a proven track record developing and delivering high quality marketing content and campaigns who has the following qualifications and experience;
- Bachelor's degree in a relevant field such as marketing or communications
- Ideally +5 years working in brand marketing (client or agency side) with a focus on campaign and marketing communications
- Excellent copywriting skills, especially in emails and websites
- Strong across brand, media strategy, channel mix, targeting, messaging, creative and optimisation
- Demonstrated project management skills and experience, including working with internal specialists and external suppliers across a wide range of channels, assets, and formats
- Understanding of email and web platforms and experience working with content and campaigns in these channels
- Experience working in complex consumer services organisations and/or regulated environments, such as financial services, energy, health service or telecommunications
- Excellent verbal and oral communicator with flexible, collaborative attitude and mind-set
IMPACT - Our work has meaning, we serve the people who serve the community. We are passionate about serving our members and supporting them in getting the best possible superannuation and retirement outcomes.
DEVELOPMENT - We foster achievement through the development of our people. Focusing on building expertise and agility creates professional growth opportunities for our people and ensures that we are equipped to rise to the challenges of the future.
FLEXIBILITY – Our benefits and work practices promote the health and wellbeing of our people. We value a supportive and inclusive environment.
RELATIONSHIPS - Being part a small organisation within a dynamic sector draws people to ESSSuper, the supportive work environment keeps them here. We build strong relationships and collaborate to continually strengthen the experience of our members.
ESSSuper is an equal opportunity employer, we value diversity and inclusion, and we are committed to the attraction, retention and development of all people regardless of gender identity, ethnicity, sexual orientation and disability.
