Marketing, Communications & Events Coordinator
Are you looking for:
• An opportunity to apply your all-rounder marketing and communications skills in a dynamic team?
• An opportunity to use your strategic brain, creativity, and initiative to make a positive impact for businesses in North Queensland?
• An opportunity to bring people together through innovative and engaging events?
WHO WE ARE:
In a business world that is rapidly evolving, it is essential to stay connected, be informed, and have your voice heard by decision makers. At the Townsville Chamber of Commerce, we embody these principles every day. Since our foundation in 1882, we have been at the forefront of fostering the entrepreneurial spirit that continues to thrive today across all pillars of industry in our region.
As one of the oldest institutions in the city, we continue to play a pivotal role in helping Townsville continue to develop, grow, and prosper. We encourage you to explore this site, join our mailing list and get in touch to see how Townsville Chamber can assist you in your business journey.
THE ROLE:
Working with the CEO increase awareness of the Chamber of Commerce and engagement opportunities with the businesses across North Queensland.
• Increase brand awareness by creating engaging content consistently across Chamber operations, including copy, design, social media, and Events.
• Secure regular and diverse media coverage
- Coordinate events that provide value to members and inspire people to join.
- write blog articles and stakeholder communications.
• Coordinate website updates and improvements
• Create communication campaigns that connect and engage with our members and key stakeholders.
• Secure impactful digital advertising and media coverage to amplify Chamber advocacy efforts.
• Schedule regular, targeted, on-message social media content across all channels.
• Develop campaigns that target potential new members.
• Proficient in using social media platforms, email marketing tools, content management systems, and other digital marketing software.
• Strong project management skills with the ability to multi-task, prioritize, and meet tight deadlines.
Enhance Chamber’s communications, processes, and resources:
• Create and implement a responsive plan for social media, digital advertising, Google AdWords and other tools; provide regular analytics reports and act on key trends.
• Create and distribute regular, targeted EDMs and communications, achieving excellent readership, CTR and conversions.
• Engage and manage photographers, videographers, and designers to best showcase our programs and people.
• Coordinate and maintain all graphic design/key documents including onepagers, annual reports, posters, signage, flyers and brochures.
• Create, or coordinate creation of video content
• Plan and implement integrated promotional campaigns, including direct mail
• Report to CEO on KPIs and project milestones
KEY COMPETENCIES & SKILLS:
• Exceptional writing skills, including perfect spelling and grammar, an innate ability to convey a clear Chamber voice and the ability to incorporate feedback
• Exceptional speed, efficiency and attention to detail
- Exceptional systems and technical skill (content management systems, Google analytics, Adobe Creative Suite (or similar), Microsoft Office and more)
- Excellent verbal communication and emotional intelligence
• Strong media liaison skills
• Excellent strategic thinking
• Proven partnership development skills
• Excellent organisational and problem-solving skills
• Concise reporting skills
• Driver’s license & own car an advantage
EXPERIENCE:
• Ideally 2 or more years of relevant experience
• Proven track record in managing marketing and communications campaigns that exceed expectations, with an emphasis on creativity and community engagement.
• Experience establishing systems and processes to implement, automate or streamline core functions.
• Experience developing and nurturing dynamic partnerships.
• Well-developed network of media contacts an advantage
• Entrepreneurial and autonomous self-starter with initiative to not only identify and develop new opportunities but deliver clear results.
• Capacity to be flexible and undertake the range of duties efficiently in a variety of contexts and times.
• Empathy when dealing with people from diverse cultural, linguistic, religious, and socioeconomic backgrounds.
• Passion for small business
• Graphic design skills (more than canva) an advantage
• Video editing skills an advantage
POSITION DETAILS
• Generous salary dependant on experience + Super
• 4 weeks annual leave.
• Based in the Townsville CBD Office
• Full time role - 38 hours per week
As we are a small, high-performing organisation, candidates must have bags of positivity, a big-picture focus and the willingness to help out the team wherever required.
HOW TO APPLY FOR THIS POSITION
Application deadline midnight Sunday 21 January.
To apply, send the following to ***@townsvillechamber.com.au using the subject line: “Marketing, Communications and Events Coordinator Application”.
• Your resume
• A cover letter detailing the five points that make you the perfect candidate.
• A small portfolio showcasing few examples of your work.