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Join our Banking and Financial Services Client Engagement and Protection team within Marketing and support the delivery of best-in-class client communications, across a range of financial products and services.
Our team engages our clients on topics that impact their financial wellbeing while building ongoing trust and loyalty with our brand. With a strong focus on delivering robust and diverse communications that provide useful and relevant information about our products and services, latest content and insights and timely updates to support and enable their financial success.
At Macquarie, we are working to create lasting value for our communities, our clients and our people. We are a global financial services group operating in 34 markets and with 54 years of unbroken profitability. You'll be part of a supportive team where everyone - no matter what role - contributes ideas and drive outcomes.
What role will you play?
You will spearhead the design and writing of creative storytelling, alongside being a brand advocate and influencer whose communications are engaging, compelling, consistent, high quality and client-focused across all channels to our customers, advisers and brokers and promotes and enhances our Banking and Financial Services strategy. Using data and insights and with a strong risk lens applied you will quickly develop trusted relationships with senior stakeholders and provide an uplifted client experience.
What you offer
- 3 + years communications and copy writing experience
- A proactive and strategic approach to communications delivery with a strong action bias
- Sound background in copywriting, designing and writing client communications with all sentiments (negative, positive, neutral)
- Experience in project management and working in large teams to deliver an outcome or change customer behaviour
- Experience working in an agile environment, and supporting and delivering omni-channel marketing campaigns.
We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.
Benefits
Macquarie employees can access a wide range of benefits which, depending on eligibility criteria and location, include:
- Hybrid and flexible working arrangements
- Wellbeing and service bonus leave
- Up to 20 weeks paid parental leave as well as benefits to support you as you transition to life as a working parent
- Paid volunteer leave and donation matching
- Range of benefits to support your physical, psychological and financial wellbeing
About Banking and Financial Services
Banking and Financial Services is our technology-driven retail bank. You will be part of a team that supports clients to achieve their full potential - whether that's buying a home, growing a business, purchasing a car or investing to manage wealth.
Our commitment to Diversity, Equity and Inclusion
We are committed to providing a working environment that embraces diversity, equity, and inclusion. We encourage people from all backgrounds to apply for a role regardless of their identity, including gender, race, ethnicity, cultural identity, nationality, age, sexual orientation, gender identity, intersex status, marital or family status, neurodiversity, religion or belief, disabilities, or socio-economic background.
If you require adjustments to your working arrangements or the recruitment process, please let us know when applying.
