Marketing Executive

HSBC AustraliaSome career choices have more impact than others.
 
At HSBC we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.
 
As an HSBC employee in Australia, you’ll have access to tailored professional development opportunities, competitive pay, an embedded flexible working culture and a range of employee benefits. These include market-leading subsidised private health cover, enhanced parental pay and support when returning to work, subsidised banking products and services, bonus leave days and wellness programmes including discounted gym memberships.
In this role you will assist in the delivery of a range of marketing activities. Supporting the customer engagement programs for the High Net Worth and Affluent vertical from planning through to implementation, results tracking and optimisation. 
 
Responsibilities:
•Work with business to create and/or refine data driven customer engagement programs focused on increasing activation, usage, engagement and retention (or reduce attrition), to deliver the ideal customer experience and drive business outcomes.
•Support Senior Marketing Managers across a range of tasks as required such as project support and  marketing activity reporting 
•Assist in managing marketing budget to ensure costs are within plan and return on marketing investment is maximized while ensuring accurate monitoring and reporting of all marketing costs 
•Manage diverse stakeholder input and sign-offs, and exercise strong negotiation & communication skills to ensure satisfactory outcomes that positively impact customer experience and support business objectives
•Work collaboratively with business and agency partners to develop integrated marketing strategies and solutionsRequirements:
•Proven experience in managing email and SMS marketing campaigns
•Strong verbal and copywriting skills
•Ideally have some marketing/customer communications experience ideally within  financial services  
•Proven understanding of customer insights and their role in marketing strategy development and delivery as well as marketing communications development. 
•Ability to multi-task, prioritize, and have the willingness to take on a range of tasks beyond this job description.
•A self-starter with energy and drive that is able to work in a fast pace environment 
•The ability to think out of the box and drive new initiatives 
 
Preference will be given to candidates who hold Australian PR/Citizenship or New Zealand Citizenship, or who can demonstrate current unrestricted work rights in Australia without limitations.
 
We value different perspectives, we succeed together, collaborating across boundaries, we take responsibility, holding ourselves accountable to get things done. Through these values, HSBC is committed to building a culture where all employees are appreciated and respected and where opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow in an inclusive environment. Applications from First Nations peoples are encouraged.
 
Learn more about careers at HSBC Australia –  https://www.hsbc.com/careers/where-we-hire/australia
 
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by HSBC Bank Australia Limited.  Please note that HSBC will we never communicate to applicants via non HSBC channels such as SMS, WhatsApp or Facebook so please be careful if anyone attempts to contact you via these channels