AddressServices Australia (the agency) is at the frontline of government service delivery, supporting millions of Australians to access health and social security payments and services.
The Communications Division provides innovative, best practice strategic communication advice and support, enabling effective reach to the right people, using the right channels, at the right time.
Candidates will ideally demonstrate experience in both media and social media management, however specialists will also be considered.
A merit pool is being established for anticipated vacancies over the next 18 months.
Media Officers are expected to confidently craft and drive proactive and reactive media work, including developing and pitching good news, responding to journalists, producing rich media content and managing social media accounts. Working as part of a team, they distil complex policy and program information for the media and public, using their in-depth specialist knowledge and judgement to enhance and protect the agency’s reputation.
The key duties of the position include:
- With guidance, producing strong media and social media communications products, including media and social media content, to support ministerial and agency priorities.
- Undertaking media and social media monitoring, including the timely provision of reports.
- Developing and supporting stakeholder relationships, particularly with media organisations and journalists, including negotiating outcomes and using sound judgement.
- Researching risks and opportunities to lead, develop, implement and evaluate media and social media content, strategies and products.
- Preparing briefing materials and/or written responses for community engagement.
- Proofing and editing content.
