medical psychology reception

We are a well established but rapidly expanding psychology practice looking for a mature minded, flexible individual to to join our admin team.

We are a team of 20 psychologists/ counsellors, some of whom have worked together for over 10-15 years. We are a welcoming, innovative practice with a positive, stable team environment.  We are seeking  an enthusiastic individual to work between 3-5 days supporting this amazing team. The successful candidate would be interested in a career amongst our team, sharing the role with 2-3 dynamic admin staff.

We are based across 1 central location with several satellite offices.  It is a busy practice with multiple referral pathways that will require suitable candidates to be able to multitask, have mental flexibility, prioritise and attend to details efficiently and effectively. 

Duties will include: 

• greeting clients
• answering phone calls
• responding to client and staff emails
• responding to/use of staff intranet
• assisting clients with payments/ Medicare rebates using eftpos terminals
• maintain client records/ extensive use of allied health practice software
• awareness of staff locations/ various referral pathways and associated invoicing requirements
• managing psychologist diaries including cancelling and rescheduling appointments
• manage with the support of the Directors office based issues as they arise,  including IT, phone and internet issues
• general admin tasks as required.

Required:

• Medical or allied health reception experience 
• Sound computer knowledge is required- proficiency with Microsoft and email is essential
• excellent phone manner, and an understanding of good customer support.  
• We are looking for someone who is proactive and willing to learn.  It is a role that requires flexibility as there are constant interruptions to the role. This is a position working within a very dynamic and fast paced environment. 
• Experience with the NDIS and Power diary practice management software would be advantageous but not essential. 

Wages as per Health Professionals and Support Services Award 2010

Website: http://geelongpsychologygroup.com.au

Please Send cover letter and CV to ************@outlook.com by Monday 18/3/24