Address
Form of workBoston Bay Family Health Practice – Receptionist
This practice needs MORE reception staff to support the growing number of GP’s in the clinic.
This can be either a casual or permanent, part or full time position for the right person but not MUST have availability on Monday, Wednesday & Fridays and full days.
The position includes:
- Open and Closing of the clinic
- Answering phones & managing appointment bookings
- Greeting patients & general reception duties.
- Managing of claims to Medicare, processing of workers compensation claims and all private billings
- Maintaining practice online booking system & patient reminders
- Stock ordering
- House Keeping and other miscellaneous admin tasks
Essential Abilities or skills
- Strong IT skills including office programs / medical practice software (desirable)
- Answer telephone calls in a courteous and professional manner
- Receive & convey messages verbally, electronically and written accurately
- Liaise with patient and their families in a compassionate manner
- Liaise with GPs, other health professionals and their staff
- Work both unsupervised and in a team environment
- Fluent in written and spoken English language
- Willingness to learn and work as a team\
- Ability to multi task & superior organisational skills
- Ability to problem solve situations
- Fluent English both verbally & written - ESSENTIAL
The person for this role must have commitment, strong dedication, enthusiasm and great communication skills, ensuring customer service is to the highest standard.
Medical reception experience is not essential.
TO apply: Resume & cover letter including 2x referees to ******@hravenues.com.au
