Medical Receptionist

Australian Family Care

Australian Family Care consists of 2 General Practices located in Kensington Park and Campbelltown. Our family practices are dedicated to delivering high-quality medical care to individuals and families and are committed to providing comprehensive health care services to our community.

This position is a casual role and you should be available to work Monday to Friday and some Saturdays with prior notice. 

The successful applicant will require;

1. A minimum 12 months experience in an administrative role
2. Previous Medical Reception experience is preferred but not essential
3. Good IT/computer skills - Familiarity with Best Practice software is desirable
4. Initiative to work both independently and in a team
5. Exceptional organisational, problem-solving and time management skills
6. Excellent interpersonal and communication skills including pleasing and professional phone manner
7. A “Can-do” and positive attitude with the ability to handle a high-pressure environment
8. Honesty, reliability, integrity and empathy
9. Ability to travel to both clinics as required by the practice

Main task and responsibilities include;

1. Managing a busy medical reception, including booking patient appointments, scanning documents, faxing and emails and general front-line medical administrative services
2. Processing payments accurately to prevent bad debts
3. Assisting the various needs of doctors, employees, patients and visitors
4. Records Management and data entry
5. Managing patient enquiries and complaints in liaison with practice manager and/or practice owners.

Hours:   Can be negotiated.

Remuneration:   By negotiation.