AddressHERE’S YOUR CHANCE TO MAKE A CHANGE AND MAKE A DIFFERENCE
If you are a Medical Receptionist that has a genuine commitment to Indigenous Health, who is passionate, enthusiastic with meticulous attention to detail and an excellent team player – this is the role you’ve been waiting for.
Based in Hervey Bay, Maryborough and/or Outreach Clinic {Fraser Coast, Qld} - Working together to help “Close The Gap”.
We are a Community Controlled Health Organisation (ACCHO) established in 2007. With two clinics and an outreach clinic and growing across the Wide Bay region, we currently provide health care services for more than 3,000 Indigenous residents.
Our Board of Directors represents the communities we serve, ensuring every decision we make helps equip local people to take control of their lives and pro-actively manage their health.
Why join Galangoor?
These are exciting times for Galangoor, with many positive changes taking place – including new programs, new staff and expanding services.
We have positions available for Medical Receptionists – across all of our clinics including Maternity Services. This is an exciting opportunity to join a team committed to make a direct impact on improved health outcomes in the Aboriginal and Torres Strait Islander community.
Our purpose-built clinics in Hervey Bay and Maryborough offer exceptional facilities. We have K’Gari (Fraser Island) our natural wonderland and biggest sand island in the world in our Region for day or weekend visits. The Fraser Coast Region is located 2 hours to the Sunshine Coast and 4 hours to Brisbane both reasonable driving distances.
As a member of a multi-disciplinary team, you will ensure high standard of customer service, effective and efficient administration of client appointments, client data and client claim processing are delivered in accordance with our Model of Care. Plus, the provision of general administrative support to the Clinic and Program Teams.
Key Duties include:
- Using the electronic patient data base systems including but not limited to, Best Practice, Proda, CTG/PIP, eHealth and Medicare systems and secure messaging data bases e.g., kiteworks, medical objects to:
- coordinate patient registration, appointment and contact details
- Medicare Claims processing, receipting and exceptions
- Closing The Gap initiatives; Medicare items, DVA processing
- Front Desk duties which include a thorough commitment to consumer focus
- Office and Admin support services
What we can offer you
- Competitive Salary Package – (including Salary Sacrifice) starting at $50,882 (FTE) depending on qualifications and experience PLUS superannuation as per award
- Annual leave as per the award
- Flexible work arrangements
And, the chance to enjoy a healthy work/life balance and soak up the idyllic environment and close sense of community that only a regional area like the Fraser Coast has to offer.
How do you know if you’re the right fit?
We are looking for people who are adaptable and understand that empathy is needed to build strong, mutually satisfying relationships – whether it’s with patients, colleagues, community partners or our community elders, aunties and uncles.
Before you reach out and apply, we need you to have:
- Certificate 111 in Business / Medical Reception - experience in medical reception, health administration or equivalent (not essential but preferred; or willing to work towards)
- Ability to effectively work within a diverse interdisciplinary team which includes a range of clinical team, non-clinical team and community members
- Exemplary interpersonal communication skills – written, verbal and interpersonal
- Commitment to patient centric care
- Excellent data entry skills and meticulous attention to detail
- Recommended Immunisations as per Galangoor's Practice Team Immunisation Policy
It would also be beneficial if you have:
- Experience in or a demonstrated commitment to improving Indigenous Health outcomes.
- Demonstrated knowledge and understanding of the social determinants of health issues affecting Indigenous people and how Primary Health Care principles apply in an Aboriginal Community Controlled Health setting.
- Commitment to and understanding of the characteristics of Aboriginal Community Controlled Health Organisations.
While knowledge of Aboriginal and Torres Strait Islander culture is helpful, what will really see you thrive in our community is an open mind, willingness to be exposed to culture, and curiosity.
Your next steps…
This is an opportunity to be part of a culturally rich community and to make a real difference to the lives of Aboriginal and Torres Strait Islander children and families.
If you’re in search of a more flexible and liveable lifestyle and looking to make a change for the better – we should talk.
ENQUIRIES AND APPLICATIONS:
- Cover Letter addressing the key responsibilities – max of 2 pages.
- Resume
- Two Referees – previous direct supervisors
Applications close: 5:00pm Friday 26th July2024
Please address your application to Angela Shipp on ************@primaryhealth.org.au or 07 4194 5***
