Member Services Officer

$30 - $35/hour super pending experience Supportive and Leading Insurance Company About Our Client

Our client is a prominent Australian insurance membership organisation, providing protection, guidance, and insurance coverage. With a professional training and onboarding program and a cohesive community atmosphere, our client aims to empower and support all employees, fostering a sense of purpose in the workplace. Job Description

The main responsibilities will include but not limited to: Adhere to the membership administration processes, ensuring timely and accurate data quality in line with privacy and regulation requirements. Ensure all information stored in the system are accurate, comprehensive and updated in a timely manner. Actively participate in improving of membership processes or communication to members Accountable for daily interactions with members, potential members and their representatives by providing information via the phone or written correspondence.

This includes responding to queries from prospective members, processing new membership applications, or updating existing membership details. The Successful Applicant…