Member Services Officer

PageGroup changes lives for people through creating opportunity to reach potential.Our SuccessOur BrandsJoin PageGroupContactContact us todayIf you have any questions, we're here to help.Get in TouchFind Our OfficesSearchJob titleLocationSort bySalary MinSalary MaxMember Services OfficerMelbourne CBD Temporary AU$30 - AU$36 per hour Work from Home or Hybrid

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• $30 - $35/hour + super pending experience
• Supportive and Leading Insurance Company

About Our ClientOur client is a prominent Australian insurance membership organisation, providing protection, guidance, and insurance coverage. With a professional training and onboarding program and a cohesive community atmosphere, our client aims to empower and support all employees, fostering a sense of purpose in the workplace.Job DescriptionThe main responsibilities will include but not limited to:

• Adhere to the membership administration processes, ensuring timely and accurate data quality in line with privacy and regulation requirements.
• Ensure all information stored in the system are accurate, comprehensive and updated in a timely manner.
• Actively participate in improving of membership processes or communication to members
• Accountable for daily interactions with members, potential members and their representatives by providing information via the phone or written correspondence. This includes responding to queries from prospective members, processing new membership applications, or updating existing membership details.

The Successful ApplicantTo excel in this position, you would ideally similar experience in a comparable customer service role, preferably within the realms of member service or insurance. We are seeking someone who collaborates well within a team, demonstrates emotional intelligence, and maintains a composed and professional demeanour. Proficiency in MS Suite and data entry is required. Candidates should possess strong organisational skills along with prior experience in data entry and administration.The ability to handle multiple tasks and prioritise them effectively in a dynamic environment is crucial, along with a proactive attitude towards learning new processes and procedures. Problem-solving abilities are paramount, to be approached with confidence and a positive mindset.What's on Offer

• 3 month temporary contract role with possibility for extension
• $30-35/hour + super (pending experience)
• Convenience CBD Location with WFH options
• Supportive and Leading Insurance Company

ContactMonique WallQuote job refJN-042024-6388249Phone numberJob summary Function Specialisation What is your area of specialisation? Location Job Type: Consultant name Monique Wall Consultant phone Job Reference JN-042024-6388249 Work from Home Work from Home or Hybrid

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Diversity & Inclusion at Page PersonnelWe don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know. PageGroup acknowledge and pay our respects to the Traditional Custodians of the land we operate on.Similar JobsSave JobMelbourne CBDPermanentAU$65,000 - AU$65,000 per yearSave JobAustraliaPermanentAU$50,000 - AU$55,000 per yearWork from Home or HybridSave JobMelbourne CBDPermanentAU$50,000 - AU$55,000 per yearWork from Home or HybridSave JobCheltenhamPermanentSave JobSouthbankPermanentAU$55,000 - AU$65,000 per yearWork from Home or HybridSave JobSouthbankTemporaryAU$50,000 - AU$60,000 per yearWork from Home or HybridSave JobEppingPermanentAU$60,000 - AU$70,000 per yearSave JobBanksmeadowPermanentAU$61,000 - AU$65,000 per yearWork from Home or HybridSave JobParramattaPermanentWork from Home or HybridAdd to home screenThis website has app functionality. Add it to your home screen for fast access and offline features.1) Press the share button2) Press 'Add to Home Screen'GeneralAccreditationsJobs by functionBrowse Jobs

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FunctionContactOur OfficesPage Personnel is a business name of Michael Page International (Australia) Pty Limited (ABN 58 002 872 264) and is part of the PageGroup.Registered office: Level 21, 9 Castlereagh Street, Sydney NSW 2000