Membership & Admin Officer

Exciting opportunity for a dynamic individual to play a key role in driving the development and promotion of Australia's Golden Outback.

Australia’s Golden Outback is the peak regional tourism organisation for over 54% of WA driving the promotion and tourism development of the region to stimulate visitation and economic growth.

We have an exciting opportunity for a dynamic individual to play a key role in the communication with our members and stakeholders, implementation of marketing activities and managing the office administration.

This varied role will see your contribution in all areas of the organisation, a fast way to learn many facets of the tourism industry. You will work among a supportive team in a flexible work environment where career and professional development are valued.

The job description below is not exhaustive, and responsibilities may change to meet the overall objectives of the organisation:
 

Membership

• Implement the Membership Engagement Plan.
• Monitor and control the member and stakeholder databases.
• Provide ongoing support and assistance to members.
• Coordinate the procurement and retention of members.
• Liaise with members and potential new members on membership packages and other opportunities to maximise participation and increased engagement with Australia’s Golden Outback.
• Maintain regular communication with Australia’s Golden Outback membership, including the delivery of regular newsletters and updates.
• Maintain a database of non-member businesses to assist in the acquisition of new members.
• Update member and destination content on Australia’s Golden Outback website.
• Contribute to the development of member capability building initiatives.

Marketing

• As directed by the Marketing Manager, assist in the implementation of destination marketing campaigns, activities and stakeholder communication.
• Coordinate membership collaborative marketing opportunities.
• Coordinate industry trade show events in consultation with the Marketing Manager.
• Coordinate the production of the annual holiday planner in consultation with the Marketing Manager.
• Manage AGO’s photo library and source appropriate imagery and videography for assigned projects.
• Maintain inventory of assets and creative display material.

Office Administration 

• Management and co-ordination of all office administration, with the support of a bookkeeper.
• Maintenance and preparation of financial records, invoice processing and corporate credit card acquittals.
• Liaising with the Chairperson, coordinate all Board meetings including preparation of agendas, reports, financials, taking/distribution of minutes, venue and travel arrangements.
• Answer incoming telephone calls.
• Support the Chairperson of the Board in Board and governance duties. 
• Review, recommend, design and implement office administrative systems and procedures.

Requirements

Essential

• 2 years or more office administration experience.
• 2 years or more experience in a Marketing or Membership role.
• High level of written, verbal communication skills.
• Analytical and problem-solving skills.
• Demonstrated ability to plan and coordinate activities and show initiative.
• Able to proactively work alone, as well as with others and in teams.
• High proficiency with Microsoft Office software, other IT systems & software.

Desirable 

• Experience in the tourism industry and understanding of the tourism sector.
• Creativity and promotional skills.
• Knowledge of Australia’s Golden Outback region’s attractions and experiences.
• Demonstrated experience in managing website content management systems.

Applications should be made via SEEK and include a cover letter addressing your experience across key results areas and selection criteria, as well as a current resume.

For any queries related to the role, please contact Kelly Leonard, Marketing Manager, Australia's Golden Outback, at *************@goldenoutback.com 

Applications close 5pm Tuesday 20th February.