Mental Health Case Manager

Mental Health Case Manager - Adolescent Intensive Management (AIM) and Infant, Child, and Youth Mental Health Services (ICYMHS)

• Make an impact supporting the Mental Health of patients, their families and carers
• Open to Grade 2 Occupational Therapist/Psychologist/Social Worker/Speech Pathologist, and Grade 3 Registered Psychiatric Nurses  
• Full time opportunity, including monthly Accrued Day Off

Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and state-wide. We have a highly engaged, diverse and collaborative workforce that is unified by our purpose, which is to help people live healthy and fulfilled lives.

About the AIM team 

The AIM team is part of Austin Health's ICYMHS multi-disciplinary team that provides an intensive outreach service to vulnerable and at-risk 12–25 year olds who live in complex family and systemic circumstances. Young people supported by AIM require enhanced treatment and a flexible approach. Typically, the young people seen by AIM cannot attend office-based assessment or treatment and have other care systems involved. 

The systemic framework of the service means that team members work to empower young people and their support networks to think about their difficulties in a creative way and identify flexible solutions to Mental Health problems. The AIM team also work collaboratively with their colleagues from the Youth Brief Intervention Service, who provide systemic and family-oriented brief interventions to young people and their families. 

In line with the Victorian Mental Health Royal Commission, Austin Health ICYMHS is expanding services to incorporate 18–25 year olds in some of its programs (AIM included). 

About the role  

As a Mental Health Case Manager, you will primarily provide an intensive outreach Mental Health service to high-risk young people aged 12-25 years, as well as their families and wider service systems within the Austin ICYMHS catchment. You will work collaboratively with AIM Case Managers and broader ICYMHS teams, to support young people who find it difficult to engage in office-based services and are at risk of harm. 

A regular day will see you: 

• Deliver high quality care for a small clinical caseload, as well as consultation and liaison with organisations 
• Provide direct service in the clinical assessment, diagnosis and treatment of young people and families utilising individual outreach approaches, selected treatment modalities suitable for engaging young people in their recovery, which may include Mental Health promotion and other professional development/capacity building activities 
• Complete a high standard of accurate and timely clinical and operational documentation and data entry in a timely and efficient manner, and in accordance with ICYMHS standards of documentation and relevant professional/Mental Health sector statutory requirements 

About you  

You will be someone with excellent communication, interpersonal and collaboration skills, who takes a supportive team approach to their work. You will have strong organisational and time management skills, as shown by a dynamic and flexible approach to time and caseload management. 

To be successful in this role you will bring with you: 

• A relevant professional qualification in a health-related discipline (social work, occupational therapy, psychology, psychiatric nursing, or speech pathology) and current registration with the relevant professional board, association, or college 
• Experience in working systemically with children and young people who have mental illness and difficulties engaging in recovery, as well as their families and their system of care and support, including individual, outreach and carer-focused clinical services 
• Knowledge of recovery and collaborative clinical practice including complex crisis assessments and clinical formulation and diagnosis informed by a developmental/systemic perspective 
• Experience in developing individualised service plans for the Mental Health Case management and therapeutic treatment of young people and their families/carer systems 

Our benefits

Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:

• Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation
• A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program
• Onsite childcare, easy access via public transport, discounted car parking and end of journey facilities for cyclists
• Multiple public transport options to and from the Austin hospital, including Heidelberg train station right outside the front door

Inclusion at Austin Health

We celebrate, value, and include people of all backgrounds, genders, identities, cultures, bodies and abilities. We welcome and support applications from anyone identifying as Aboriginal and/or Torres Strait Islander, physically or culturally diverse, LGBTQIA+, and people of any age.

Work with us!

If you feel this role is right for you, we encourage your early application. Applications will be reviewed as they are received, and interviews may take place prior to the closing date. This means we reserve the right to close a job ad prior to the advertised closing date.

All appointments are made subject to a satisfactory National Police Check and if required, a Working With Children Check. If you require any reasonable adjustments to the recruitment process, you are welcome to reach out to the hiring manager.