AddressAbout the Role
We are currently seeking a talented and engaging Mental Health Specialist. The successful candidate is responsible for designing, implementing and leading DXC Integrated Services Mental Injury program to improve the capability of DXC Integrated Services employees, employers and treating health practitioners to support workers with mental injuries to successfully return to work.
Working in partnership across the organisation, employers and key stakeholders including Worksafe, the successful candidate will apply their advanced experience and qualifications in a mental health background to deliver innovative and effective strategies to achieve optimal outcomes for injured workers and employers.
This is a key role within DXC Integrated Services and is responsible for developing and driving the Mental Injury strategy for the business and ensuring that DXC Integrated Services is providing leadership and innovation within the Workers Compensation Scheme. Rather than individual case management, the successful candidate will be able to utilise their skills, training and stakeholder management skills without the stress of ensuring your hours are “billable”.
Your key responsibilities will include, but not be limited to:
- Facilitating claims assessments, risk reviews, development of plans and strategies to define barriers and capacities, and providing additional support to internal staff, external clients and healthcare professionals
- Planning, implementing, and evaluating programs which are designed to meet individual needs
- Supporting case managers on return-to-work performance for Mental Injury claims
- Participating in treating health practitioner case conferences and assist with the implementation of claims management strategies
- Coaching and development of claims staff to improve capability and to create a positive and psychologically healthy workplace
- Base level claims work in addition to project opportunities which are self-driven and self-structured (e.g. Developing and facilitating internal training, collaborating with external providers, etc.)
About You
Required Skills & Experience
- Education and experience in a relevant Allied Health profession (e.g. Psychology, Rehabilitation Counselling, Mental Health Nursing, Occupational Therapy, Counselling, Social Work.)
- Skills and resilience to engage effective crisis intervention strategies (off-site training available, if required).
- Knowledge of psychopathology, including common DSM-V diagnoses and the forms of treatment applicable to workplace mental injuries.
- The ability to communicate with stakeholders to develop effective case management strategies.
- Effective written communication and record-keeping skills.
- Initiative and an innovative approach to managing Mental Injuries.
- Ability and desire to work in a team environment.
- Well-developed problem solving and decision-making skills.
- Flexibility and ability to adapt to change.
- Ability to collaborate and advocate.
- Strong customer service ethic.
- Advanced organisational and planning skills.
- High attention to detail.
- Resilience and perseverance.
Desired Skills & Experience
- Previous experience in supporting work-related injury recovery or other workplace mental health initiatives.
- Experience in preparing and attending claims reviews and clinical case conferences to effectively support outcomes.
- Leadership and team management experience, particularly coaching, motivating and mentoring staff to be successful in their role.
Employee Benefits
As an employer of choice, our “people first” philosophy means we offer competitive remuneration, benefits, training and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work. Some of these include;
- Extensive resources to support your onboarding and continual development including DXC University
- DXC Recognition, our global virtual platform that fosters a culture of appreciation and celebration.
- We know that great people refer great people. We will reward you when you bring your friends and family to work at DXC
- More time to do the things you love with flexible leave options, including purchased leave
- Take time to give back with charitable and emergency services volunteer days
- Well-being matters to us and our Employee Assistance Program is there to support you and your family
- And of course, all the basics; novated leasing, discounted health insurance, paid parental leave and many other discounts
DXC Integrated Services is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice.
If you would like to be part of a culture that drives innovation, delivers results, rewards performance and encourages ideas, then please press the "Apply Now" button to submit your resume.
In return, we agree to ensure a hiring process that is enjoyable, thorough, and fair. We strive to provide an environment that lets you thrive and show off the very best version of yourself, while learning about us at the same time.
