At BIGW, a job is never just a job.It's the start of something bigger. There are over 15,000 of us, in the biggest cities and the tiniest towns and for over 50 years BIG W has been the trusted backstop of Australian households, clothing families, furnishing homes, filling toy boxes and providing everyday essentials.So what does the role of Merchandise Manager in BIGW look like?The Merchandise Manager supports the delivery of inspiration, key events, price perception and great customer experience in destination areas.Team
- You engage and communicate with your team through change, explaining the why, not just the what
- You are focused on improving capability of your team through coaching and empowering your store team members vs tell do
- You ensure the delivery of a great customer experience every day
- You engage and make a real difference to communities that you serve.
- You focus on embedding strong and consistent process and routines, making our stores easy to shop with easy to find product that is well merchandised with clear value: This includes:
- Planning the delivery of the customer sales plan including events
- Planning the delivery of inspiring destinations through visual merchandising and setting up new planograms across all departments.
- Supporting our value offer and correct price ticketing
- Ensuring a clean and tidy store for our customers to shop
- You use data & insights to drive decision making not intuition or gut feel on Team, Customer and Performance metrics
- A purpose led leader that ensures care and belonging are at the forefront of every decision you make for team, customer and community.
- Creative but with a keen eye for detail and strong planning capability with the ability to embed structured processes and routines.
- Agile and adaptable to change as we continue on our rapid transformational journey.
- Available to work a flexible roster which may include evenings and late nights across the 7 days of the week