AddressA new adventure awaits…
Come on the Zurich journey as we light up the way to a brighter future. A brighter future for you - focused on your career, your wellbeing and your community - as well as our customers and the planet
This exciting adventure will drive positive impact. So, if you want to be part of a values led organisation, that is a leader in the insurance industry with a track record of making a real difference and continuously taking steps toward a sustainable future for our people, customers, communities, and our planet, read on!
Let's create a brighter future together, let's make a difference
The Motor Claims Advisor will manage manage a portfolio of medium and complex claims to resolution, in compliance with Zurich's procedures, standards and values.
You will be responsible for the following:
- To provide a level of service that matches or exceeds the minimum service standards by taking a flexible and pro-active approach towards satisfying our clients without compromising the position of Zurich.
- To provide prompt and technically accurate management of all allocated claims
- To minimise the downtime of vehicles, machinery plant or equipment.
- Maintain a professional, consistent approach towards all claims, whilst operating within the authority levels and procedural guidelines of the business unit
- Be able to articulate how to prioritise and work to deadlines
- Ability to learn and be flexible to business change
- Review, resolve and proactively finalise claims within authority limit ensuring settlement at an optimum level.
Important to your success - let's grow together
In order to be successful, you will require the following:
- Relevant Business Degree (preferred)
- Motor Claims Experience (1-2 years Preferred)
- Recognised Industry Qualification (preferred)
- Knowledge of Polisy system, and knowledge of Workflow system
- Motor Vehicle claims experience
- Sound knowledge and understanding of the Motor Claims strategy and operational imperatives
- Understanding of legislation and legal liability
- Understanding of industry standards and protocol
Be empowered. Make your impact
We achieve amazing things together by:
- thinking differently, making iterative change, simplifying, finding efficiencies and improving how we do things. We are always testing and learning
- setting up our business units with the right resources, pointed at the right things
- having a clear and visible set of objectives that each one of us can help form, rally behind, and deliver.
We're all moving towards the same destination and encourage everyone to be curious, courageous and responsible as we seek out new opportunities to delight our customers and ensuring this is a great place for us to be together.
Belong. Zurich is here to support you
Zurich is an equal opportunity employer. We are committed to ensuring that our recruitment process is fair and accessible for all candidates. If you require any special accommodations to participate in our recruitment process, we encourage you to let us know at the time of your application.
So, if you want to come on an adventure that will build a brighter future together, and feel a sense of togetherness, then please apply today to start your adventure!
