Company

Budget DirectSee more

addressAddressBirtinya, QLD
type Form of workFull time
CategoryInsurance

Job description

The role:
When accidents happen, our customers need a reliable set of hands to manage their insurance claim. As a Motor Claims Consultant you will guide our customers through the claim process and bring simplicity to a stressful situation.

This very important role provides you the opportunity to:

  • Open the door to your new career in the insurance industry (we love to promote from within);
  • Receive significant, comprehensive training and development;
  • Support customers through a tough time and be the person that made their life easier, not harder;
  • Get curious and piece together the details of each claim, supporting our responsibility to make informed claims decisions;
  • Demonstrate your natural ability to have a quality conversation and build connections within our call centre environment;   
  • Become a member of a fast growing, highly successful privately owned company.

You will bring:

  • Effective communication with others both in person (with our colleagues) and over the phone (with our customers);
  • A calm and collected exterior, enabling you to diffuse situations involving conflict and approach a challenge with an open mind;
  • The desire to succeed at providing outstanding customer service;
  • Intermediate computer skills – ability to troubleshoot and comfort working in multiple systems
  • Maturity to talk about both WHAT IS and WHAT IS NOT working (we do that a lot);
  • Ability to prioritise and manage time effectively in a fast paced, high-pressure environment;

Our perks:

  • Location –This role is based at our Kawana location. Free onsite parking, local shops, cafes and restaurants within walking distance. Overlooking Lake Kawana. 
  • Extra leave - Enjoy additional leave days on us! You’ll receive a paid ‘ME’ day and one paid volunteer leave day annually. Team members can also purchase up to two additional weeks of leave per year.
  • Paid parental leave - We support our new parents with paid parental leave and other benefits.
  • Workplace giving - If you’re passionate about a cause, then we are too – we offer workplace giving and we’ll dollar match your donations to registered charities.
  • Development opportunities - We’re championing your development with internal programs and access to a wide range of online courses.
  • Employee discounts - You’ll receive discounts on Budget Direct insurance products.
  • Reward and recognition - We reward high performance with employee recognition, reward and incentive schemes.
  • Onsite facilities - There’s excellent end-of-trip facilities on offer and private spaces for nursing mothers.
  • Get social - Join our vibrant social and community activities including annual celebrations, family fun days and regular events across each of our sites.
  • Perks App - Access to an employee benefits and discounts app called ‘Perks’ offering your great discounts, offers and programs across a range of areas.

About us:
At Auto & General (A&G), we provide smarter products and solutions to safeguard our customers in their time of need. Our range of general insurance products protect customers on the road, at home and on holiday with various Car, Motorcycle, Home, Contents, Pet and Travel Insurance products as well as Roadside Assistance.
 

Our culture of ‘high performance with high integrity’ underpins our values and the way we interact with our customers, the community and each other. We’re excited about the future and we’re always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer! If this sounds like you, apply today.


If you are seeking a new challenge and would enjoy the opportunity to work in a growing and changing business, click on the APPLY NOW button and submit your application. 

Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.
*A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.

Refer code: 1365435. Budget Direct - The previous day - 2024-01-28 11:42

Budget Direct

Birtinya, QLD
Jobs feed

Amazon Delivery Driver

Amazon Flex

Armadale, WA

Medical Laboratory Scientist - Research Assistant

Nsw Health Pathology

Sydney, NSW

Safety & Compliance Officer - Goondiwindi

National Heavy Vehicle Regulator

Goondiwindi, QLD

Research Assistant - EECS, Faculty of EAIT

The University Of Queensland

Queensland

Coordinator

Bunnings Warehouse

Mount Isa, QLD

Maintenance Team Leader - Residential Aged Care

Baptistcare Nsw & Act

Point Clare, NSW

Airport Services Officer

Shire Of Wyndham East Kimberley

Broome, WA

Warehousing Assistant

Flexiforce Australia

Goulburn, NSW

Sheet Metal Fabricator

Hays Recruitment

Parramatta, NSW

Sales Representative

Conquest Personnel

Altona, VIC

Share jobs with friends

Related jobs

Motor Claims Consultant

Claims Consultant - Club Marine

Allianz

Coomera, QLD

14 hours ago - seen

Claims Consultant - Fast Track

Gallagher Au

Brisbane, QLD

a week ago - seen

Commercial Property Claims Consultant

Iag

Brisbane, QLD

2 weeks ago - seen

Commercial Property Claims Consultant

Gallagher Bassett

Brisbane, QLD

3 weeks ago - seen

Senior Claims Consultant - Technical Motor Claims

Auto & General

Toowong, QLD

3 weeks ago - seen

Claims Consultant

Vba Health

Eight Mile Plains, QLD

3 weeks ago - seen

Claims Processing Consultant (Remote)

Bupa

Brisbane, QLD

3 weeks ago - seen

Claims Consultant

P2P Cover Management Pty Ltd

East Brisbane, QLD

a month ago - seen

Claims Consultant Recoveries

Budget Direct

North Lakes, QLD

a month ago - seen

Claims Administrator

Harwell Consulting

Miami, QLD

a month ago - seen

Technical Motor Claims Consultant

Budget Direct

Toowong, QLD

a month ago - seen

Motor Claims Consultant

Atlamgroup

Brisbane, QLD

2 months ago - seen

Claims Consultant - Heavy Motor

Hmia Pty Ltd

Brisbane, QLD

2 months ago - seen

Claims Consultant - Liability

Gallagher

Brisbane, QLD

2 months ago - seen

Claims Consultant - Fast Track

Gallagher

Brisbane, QLD

2 months ago - seen

Trainee Claims Consultant

Nti Ltd

Competitive Grad Salary + up to 15% Annual Bonus

Brisbane, QLD

2 months ago - seen

Claims Consultant - Home Claims (12 month remote opportunities available)

The Hollard Insurance Company

Excellent Salary + Remote/WFH Role

Brisbane, QLD

2 months ago - seen

Claims Service Consultant

Allianz Australia Insurance Ltd

Brisbane, QLD

2 months ago - seen