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SalaryMAYDAY Recruitment is excited to be recruiting an experienced Claims Consultant to join a leading provider of insurance solutions. This is a fantastic opportunity for someone who has a knack for adapting to challenging situations, has passion for customer service, and a strong background in claims management.
As a Claims Consultant, you will play a key role in handling claims effectively with the goal of earning trust and confidence in the markets that the company serves.
What’s in it for you?
- Full time position
- Flexible working arrangements (6 months in-office followed by a hybrid model)
- $70,000 to $85,000 salary package + 15% bonus based on the financial performance of the business
- Lovely offices in Sydney, CBD or Newcastle
- Join a reputable insurance company that values its employees and offers a supportive work environment.
- Opportunities for career growth and professional development within the organisation
- Health and wellbeing programs
This role will include, but not limited to:
- Manage a portfolio of 300-350 Motor Claims, ensuring efficient and accurate processing
- Conduct thorough investigations and assessments of claims, determining coverage and liability
- Collaborate with internal departments to ensure a smooth claims process
- Provide exceptional customer service and maintain positive relationships with policyholders and stakeholders
- Participate in negotiations with policyholders and relevant parties to reach fair settlements
- Maintain accurate documentation and adhere to company policies and guidelines
- Stay updated with insurance laws, regulations, and industry best practices.
The ideal candidate will have:
- Previous experience in a claims role (Motor Claims highly desirable)
- Excellent communication and negotiation skills
- Strong knowledge of Microsoft Office
