Multifunction Role - Sales Logistics and Admin Support
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A multifaceted full-time position, this role supports and helps coordinate the day-to-day tasks of the “office-based” operations of our dynamic manufacturing businesses.
You would work as part of a small team. The role and functions include Receptionist, Customer Service, Sales, Logistics, Administration, Database Entries, Work Health Safety and Environment (WHSE) processes and compliance, and customer satisfaction.
This role is pivotal in ensuring seamless coordination, between manufacturing, order fulfilment and customer service. You will work in close collaboration with Operations Manager to ensure smooth, timely and safe fulfillment of customer orders, queries and you would responds to all leads and attends to the quotations and tenders incoming.
This role liaises closely with other departments to ensure and maintain safe and smooth day to day operations, workers wellbeing and efficiently, nurture and maintain the high standard of customer satisfaction, and for maintaining the high-performance sales culture that delivers results while maintaining the company’s values, standards and the “best in the industry” reputation and service of products we manufacture.
Based in a rural location, near Broadwater NSW 2480, your own reliable transport is necessary. Early morning starts, however, there are no shift or weekend work required. Although some flexibility may be called upon to stay a little later, or have the mobile after hours, if required.
Your experience in small dynamic team and business would be looked on favourably. Your ability to think on your feet, to get things done, to be professional under pressure and to take some initiative and a willingness to learn and take responsibility would be important. Our business has a very positive growth and with the right skillset your position would expand as the business grow's.
Requirements and Competencies:
- Ability to take direction and supervision.
- Ensure confidentiality of worker and company business in conversations, both off and onsite.
- Flexibility to adapt to changing circumstances and unexpected challenges.
- Strong communication, interpersonal, and problem-solving skills, both written and verbal.
- Strong organisational and time-management proficiencies and multitasking abilities and functioning in fast paced environment.
- Adaptability and willingness to take on new tasks and challenges, including new technology, software and dashboards.
- Proficiency in office software, exemplified by the Microsoft Office Suite
- Broad understanding of computer operation and software.
- Attention to detail and accuracy across all tasks.
- Proficiency in data entry and database management
- A customer-centric outlook combined with an amiable disposition.
- Good negotiation and persuasion abilities.
- Self-motivated and driven to achieve targets.
- Ability to work independently as well as within a team.
- Adaptability to changing market conditions and client preferences.
- Strong understanding of sales principles, methods, and practices.