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Form of workAre you ready to make a positive impact for your community? Do you thrive in a fast-paced environment where every day brings new challenges and opportunities for growth? If so, we want you to be a part of our Rating Services team in the Finance department!
Changes in our organisational structure to enable additional resourcing within our Rating Services team has resulted in the following exciting opportunities.
Senior Revenue Officer
You'll play a vital role in supporting our organisational objectives by managing customer requests, and ensuring compliance with legislative standards and corporate policies. This includes documenting and reviewing rating and revenue policies and processes and identifying and implementing improvement opportunities.
Your ability to prepare monthly performance and status reports for management on the activities of the rating services area will be highly regarded, and your attention to detail will ensure the preparation of annual returns and claims are completed to a high standard.
Tenure: Permanent, Full-time.
Salary: Commencing salary circa $70,000 p.a. plus superannuation.
Revenue Officer
As a Revenue Officer, you'll play a crucial role in ensuring the smooth operation of our Rating and Billing processes. Your responsibilities will encompass a variety of tasks aimed at maintaining accuracy, efficiency, and customer satisfaction. Your key responsibilities include processing pensioner rebates, entering financial data. processing adjustments to rates assessments and providing prompt and courteous responses to customer correspondence and inquiries.
Tenure: Permanent, Full-time.
Salary: Commencing salary circa $61,000 p.a. plus superannuation.
Debt Recovery Officer x 2
Utilising your excellent finance and customer service skills you will ensure the timely collection of outstanding rates, water, and miscellaneous accounts owed to Council. Your responsibilities will include reviewing outstanding balance reports, negotiating payment arrangements with customers, initiating legal recovery actions when necessary, and maintaining accurate records of all debt recovery communications and activities. As a Debt Recovery Officer, you will monitor payment schedules, initiate legal recovery actions, and reconcile invoices from Debt Recovery Agents. You will also be responsible for responding to customer inquiries promptly and courteously, providing high levels of customer service in line with corporate standards.
Salary: Commencing salary circa $66,000 p.a. plus superannuation (pro-rata for part-time position).
Tenure: Permanent. 1 x Full-time, 1 x Part-time (15 hours per week - flexible hours and days).
Location: All positions are based at our Administration Centre in Yalawanyi Ganya at 2 Biripi Way, Taree. You may also be required to be based from other Council sites across the MidCoast Council region.
What you'll bring
- Minimum TAFE Certificate IV in Accounting / Finance or equivalent with a preference for Diploma level qualifications
- Demonstrated customer service approach, with a history of proven delivery of high levels of customer service in a financial services environment.
- Relevant experience and transferrable skills for the position/s you are applying for.
- Experience in the interpretation of documentation such as legislation, regulations or standards relevant to the role being undertaken.
What we offer?
- Above Award Parental Leave provisions
- Generous leave entitlements
- Flexible novated lease options available through multiple providers
- Work in a modern office that provides a variety of work settings supported by the right technology
- Flexible work options, including a hybrid model of working from home and the office
- Ongoing personal and professional development programs
- Study assistance and study leave
- Journey to work cover
Closing date: Sunday 5 May 2024 at 11.30 pm.
Want to know more?
For questions relating to the position requirements please contact Anita Gillies, Team Leader Rating Services who is the hiring manager for this role. Anita can be reached on (02) 7955 7887 or anita.gillies@midcoast.nsw.gov.au.
For enquiries regarding the application process contact Corinne Matlawski, Senior Human Resources Business Partner who is the HR representative for this role. Corinne can be reached on (02) 7955 7275 or at corinne.matlawski@midcoast.nsw.gov.au.
Our organisation
At MidCoast Council our people are our most important resource and we believe that we can only reach our full potential when you reach yours. This is the place for those who seek to play a role in the community and have an enthusiasm to learn and grow. Here you can make a real difference.
Our community is our customer and is at the centre of everything we do. We value, support and empower our people to deliver positive results for our community.
Right now, we are investing heavily in our organisation, and our people. Our Administration Centre is a state-of-the-art facility designed to inspire innovation, creativity and collaboration. The building has been named ‘Yalawanyi Ganya’ which means “sitting/meeting place” in the Gathang language of the indigenous people across the MidCoast Region.
About the MidCoast Region
From lakes and estuaries to white sandy beaches to world heritage mountain wilderness, the MidCoast region offers an attractive lifestyle for everyone. Our community is characterised by its welcoming attitude, growing economy and natural beauty. These are the pillars of the quality of life we value.
Our commitment
At MidCoast Council we are committed to providing equal employment opportunities. Our aim is to provide all of our staff with an inclusive, safe and healthy working environment. We never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age or marital, veteran or disability status. If you have a disability and need to request any adjustments to assist with the application process, or to discuss workplace adjustments you may require, please contact the HR representative.
Council also recognises the skills and attributes of veterans and welcomes applications from ex-service personnel.
We’re a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.
We respectfully ask that recruitment agencies do not contact us at this stage.
